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HOTS Final Draft with Articles
HEARD
ON THE STREET
Monthly column on www.wireville.com
MAY 20=
09
****************************************
By Frank Bisbee
The information superhighway is a s=
cary
place without signage
WESCO International, Inc. Announces Renewal of Accounts
Receivable Securitization Financing
Belden Announces Departure of EMEA President
BuildingGreen at the AIA National Convention in Frisco
Draka Announces family of MDU Cables with BendBright-XS
EPA Decision greenhouse gases are a health risk.
High-Output Fluorescent Lamps Deliver Energy Efficienc=
y to
High-Bay Lighting – Now on ElectricTV
Hitachi Cable Manchester Begins Feasibility Study for Solar Energy
New Automated Projector Lift Now Shipping and UL Listed!
New Fundamentals of Fiber Optics Training Course
New Intellectual Property Covers NonStop Wireless
Networking, Energy Conservation
New Learning Program Brings Online Dimension to Electrical Worker
Training – Now on ElectricTV.net
Nobody is Recession- Proof. Microsoft Posts Landmark Loss<= o:p>
Rise of Smarter, Greener Buildings Boosts Efficiency, Reduces Cost
– Now on ElectricTV
Siemon™ Launches New Line of MTP™ Plug and
Play Fiber Optic Network Cabling Solutions
The
People have Spoken and NETcomm Prairies a Success
Wesco's 1st-quarter profit falls along with everybody =
else
Corning Cable Systems Introduces Low-loss,
Bend-Tolerant Jumpers for Enterprise Applications
AFL Telecommunications Acquires
Draka's OPGW Business
NETcomm Presents Atlantic 2009 Confere=
nce, Issues
Call for Papers
FSU Converges Support to Follow Technology=
Megladon
HLC®SCRATCHGUARD™ F=
iber
Optic Patch Cords Withstand 1000 Matings
Megladon Manufacturing and Draka
Communications will present at SCTE Meeting
Four ACUTA Conference Exhibitors Win ‘Favorite Booth’ Hon=
ors
from Attendees
Optimism Ahead for National Policy Changes
ACUTA Salutes Two Longtime Members and Former
Presidents with Top Leadership Awards
BICSI RELEASES NEW ELECTRONIC SAFETY AND SECU=
RITY
DESIGN REFERENCE MANUAL (ESSDRM)
BICSI REALIGNS CONFERENCE SCHEDULE: GR=
EATER
EMPHASIS ON GLOBAL AND LOCAL EVENTS
We just got our copy of the May/June Issue of BICSI =
NEWS =3D
WOW!
FOA
Sees Growth In Fiber Optic Usage Even In Today’s Economy
NAED Announces Upgrades to EPEC Silver Module
Deadline for June 13 Certified Electrical Professional™ (CEP)
Registration is May 15
May
21 Profit Talk 101 Provides Information on Captive Insurance Programs at New
Price: $29
May
is National Electrical Safety Month
NECA CONVENTION & EXPO (Sept ’09) keeps getting better
Economic Stimulus - technology & IT infrastructure information
SCTE FOUNDATION ANNOUNCES FIRST QUARTER ’09 GRANT
ACTIVITY
LEED 2009 to Include LEED Credits for Regional
Environmental Priorities
Contributing Publications:
=
Field Testing Installed Optical Fiber Ca=
bling
Positioning Customers on the Path to
Convergence
Green Building Technology Alliance Mak=
es
Progress with New CABA Members
Changes in Latitudes, Changes in Attitudes=
Multiple Technologies, Multiple
Disciplines
=
Top-10 Products for Affordable Green Retrofi=
ts
NAIOP Study Shows that Saving Energy Takes Kno=
w-How
GreenBuildingAdvisor.com Launc=
hed
Dates Announced for LEED 2009 Launch, LEED A=
P Exam
GreenBuildingAdvisor.c=
om
presents “What's New in Green Products”
=
Carlini
Twitter, Other Digital Bling: Must-Have T=
ools
or Will They Fade Away?
Three Critical Issues Facing Many States A=
cross
the United States
Stimulus Money: Do State Legislators Know How=
to Spend
It?
Taming The Energy Beast
The Mainframe: A Platform For Energy Efficiency=
To my friends and associates in the technology ind=
ustry
Electrical Contractor Magazine
=
Awards Won in Recent Years by Electrical Contractor
Magazine
A look inside the American Recovery and Reinvestme=
nt Act
of 2009, aka the Economic=
Keep the Lines Open Communication is key to build=
ing an
integration team
Getting Your Ducts in a Row; Cables, other wi=
ring
methods in plenums
Where There’s Smoke, There̵=
7;s
Danger
Making Sense of Access Control Protecting safety=
and
assets
Low-Voltage Opportunities in Health=
care
The Power to Heal and More ; Selling video surveill=
ance
to hospitals
Know the Rules ; Grounding Low-Voltage Systems
Unemploy=
ment
Rate in the US has reached 8.9 %. The highest level since 1983 as U.S.
employers shed 539,000 jobs in April 2009
Recently, an associate asked me “What advice do I give my kids =
on
career paths?” The economy is in a state of confusion, somewhere betw=
een
recession and depression. Many business sectors are making rapid and radical
changes.
My reply was
“Electricians - a career opportunity that's hard to beat.”
The high voltage world and the low voltage world have converged into
Integrated Building Systems. Old guard electrical contractors have embraced
communication and control cabling and the associated revenue streams. Recent
numbers from CABA (Continental Automated Building Association) prove that
“smart buildings” are more energy efficient and have a higher l=
evel
of Security and Life Safety Systems than any previous technology. These des=
igns
do more for less. www.caba.org
Virtually every structure has five basic systems:
These sy=
stems
are converging and improving as quickly as the new technology is introduced=
. Many improvements will take place in th=
is
exciting field as new technology delivers more value to the building.
Career s=
tability
is the Electricians middle name. But it doesn’t come without a solid
discipline of training. We believe that the profession with a bright and durable future is the electrician. To follow the latest information o=
n the
scene, read each monthly issue of the Electrical Contractor Magazine www.ecmag.com.
Wisdom isn’t just power. It’s also wealth.
We asked Michael Callanan, Executive Director of NJATC - The <=
span
style=3D'font-family:Arial'>National Joint Apprenticeship and Training Comm=
ittee
for the Electrical Industry for comments on the process to become a career
professional as an Electrician:
###
Stimu=
lating
Apprenticeship
Remember the old Smi=
th
Barney ads featuring actor John Houseman: "We make money the old-fashi=
oned
way. We earn it." In a very similar way, the Building & Constructi=
on
Trades take a similar approach to training America’s workforce: We tr=
ain
workers the old-fashioned way. True Apprenticeship.
Apprenticeship is a =
method
of training skilled craft and technical workers that dates back to the Midd=
le
Ages. New entrants to the workforce (apprentices) were “indentured=
221;
to master craftsmen who directly oversaw the training and development of the
apprentice. Apprentices literally learned at-the-feet of the Master Craftsm=
an.
Our modern apprenticeship systems emerged from, and (in a large part) refle=
ct
this same fundamental concept of workforce development. Apprentices today s=
till
learn their craft under the direct supervision of a Master Craftsman
(Journey-level worker) by completing a minimum number of hours of On-The-Job
learning in their chosen craft. Additionally, each apprentice is required to
complete a minimum number of hours of classroom or related instruction.
As we find ourselves=
in an
ever-increasing economically challenging time, I respectfully submit that t=
his
“old-fashioned,” system of workforce development (true
apprenticeship) can and should be one of the components that we turn to, to
help put Americans back to work and to help revive our faltering economy and
the middle-class. I am calling for re-invigorating and re-inventing apprent=
iceship
into a modern system and structure that builds upon the historic framework =
that
has survived for hundreds of years. In doing so, our payback will be a Nati=
onal
Apprenticeship System that contributes to the re-building and re-emergence =
of
the American workforce and economy.
Many people are surp=
rised to
learn that registered apprenticeship is a voluntary, industry-driven traini=
ng
program. Frequently, registered apprenticeship programs are created jointly=
by
labor/management partnerships, or other employers or employer associations.=
The
responsibility for oversight of apprenticeship programs in the United States
belongs to the Office of Apprenticeship (OA) which operates under the purvi=
ew
of the U.S. Department of Labor. The primary responsibilities of the OA are=
to
provide technical consultation services on the development of apprenticeship
standards, oversight and compliance reviews of registered apprenticeship
programs. OA provides apprent=
iceship
services in all States, and registers programs and apprentices in
the 25 States where there is no State Apprenticeship Council (SAC) or Agenc=
y.
Another surprising element of our apprenticeship system is that employers, =
or
groups of employers and unions, design, organize, manage, and finance registered apprenticeship
programs themselves. Yes, you read that correctly, apprenticeship programs =
are
financed, for the most part, with private industry investment. In this day =
and
age, where we seemingly throw around “billions” of dollars,
it’s hard to imagine that the total federal investment in apprentices=
hip
is a mere Twenty-three (23) mil=
lion
dollars. That amounts to an investment of less than $75 for each indentured
apprentice. At the same time, look at the returns generated from this meager
investment; 1) Over $2 billion leveraged from private investment in educati=
on
and training from program sponsors, 2)Returns $50 in federal and state tax
revenues for every single public dollar invested, 3) Has an employer return=
on
investment (ROI) estimated at 3 to 10 times the investment, 4)Currently
prepares apprentices in approximately 1,000 career areas with graduates ear=
ning
an average of $45,000 to $60,000 per year, 5)Meets the skilled workforce ne=
eds
of 250,000 employers in a wide range of industries. These findings were
submitted to the Obama Transition team last year in a report by the Advisory
Committee on Apprenticeship; Registered Apprenticeship: A Workforce Strategy
for Main Street America. What other government program can boast a return on
investment that is even remotely close to these proven statistics?
Presently, in the Un=
ited
States, there are approximately 468,000 registered apprentices in training.=
The
vast majority of these are registered in apprenticeship programs directly
related to the building and construction trades. We are talking about
electricians, plumbers, pipefitters, iron workers, sheet metal workers,
roofers, laborers, elevator constructors and many more. While new industrie=
s,
like health care, transportation, and IT are beginning to expand and develop
apprenticeship programs, the “mainstay” remains the building and
construction trades. The International Brotherhood of Electrical Workers (I=
BEW)
and the National Electrical Contractors Association (NECA), for example, in=
vest
approximately $125 million in training electrical workers for the industria=
l,
commercial, residential and the power generation industries. Similarly, the
other building and construction crafts fund their programs in the same fash=
ion.
The simple fact of the matter is our Nation’s skilled workforce in
construction is being developed right before our very eyes by private indus=
try,
with very little support from our Federal government!
Hardly a day passes =
without
increased speculation as to the potential impact of the Stimulus Package th=
at
is poised to emerge from Congress. No matter the final form, there can be no
doubt that a key component of the final Stimulus Package will be constructi=
on
and infrastructure spending as well as new investments related to green job=
s.
Why shouldn’t the Federal Government invest directly in apprenticeship
and leverage the private industry investment to stimulate the economy,
implement the programs included in the Stimulus Package, and prepare the ne=
xt
generation of high skilled Americans to competently meet workforce demands?=
Investment in our Na=
tional
Apprenticeship Systems can occur immediately on two fronts. First, we must
provide financial incentives to the apprentices themselves. While most
apprenticeship programs have no tuition costs associated with their training
programs, many apprentices struggle to make ends meet during the early year=
s of
their apprenticeship. The government can assist by providing funding, in the
form of scholarships and grants, to help apprentices cover their book and t=
ool
costs and to supplement their salaries when they are completing their relat=
ed
instruction. Think, for a moment, about an unemployed or dislocated worker
today that was earning a good average salary before they lost their job.
Apprentices typically start their apprenticeship, which can be anywhere from
one to five years in length, at about 35% or 40% of the Journey-level worker
wage rate (current national average for starting wages is approximately $15=
/hour).
A government subsidy (or grant) during the initial period of their
apprenticeship may make the apprenticeship opportunity more feasible to
dislocated or unemployed workers considering transition to a new career.
Secondly, the govern=
ment
needs to provide incentives to program sponsors and employers who provide t=
he
apprenticeship opportunity. W=
e need
a system that rewards employers who hire apprentices and program sponsors w=
ho
increase the number of apprentices in their program. Incentives can be in t=
he
form of direct grants, tax credits or federal tax incentives for each
registered apprentice an employer hires.
Why should the gover=
nment
provide these incentives? Because our apprenticeship programs are
well-positioned to provide the necessary training and skilled workers to
re-build America’s infrastructure and
our apprenticeship programs prepare workers for the mid-level jobs that mak=
e up
the backbone of the stimulus job creation program. Today, the need for a true earn wh=
ile
you learn option for the millions of unemployed workers is more critical th=
an
ever.
In his recent book, Real
In October of last y=
ear, the
Department of Labor issued new Federal Regulations that updated the National
Apprenticeship Act of 1937. These new regulations are progressive and have =
been
designed specifically to permit a greater degree of flexibility and creativ=
ity
in designing apprenticeship programs for the 21st century. These new regulations, while maint=
aining
the essential components of registered apprenticeship, have been designed w=
ith
an “open-architecture” framework that can become a transformati=
ve
tool for those interested in re-inventing, re-designing and re-invigorating=
an
old-fashioned apprenticeship system. Yes, apprenticeship is an “old b=
ut
tested system,” however, with these new modifications to the Federal
Regulations governing apprenticeship programs, we can adapt and modify our
apprenticeship programs to meet the needs of our industry and better reflect
the needs of our customers.
Finally, let me anti=
cipate
one often-heard myth and criticism, specifically of union apprenticeship
programs. While acknowledging=
the
benefits of our union apprenticeship programs, some are quick to reprimand
union programs for their “country-club” status and limited
accessibility to minorities and non-traditional populations. A recent study=
by
Anneta Argyres and Susan Moir of the Labor Resource Center, University of
Massachusetts Boston; Building Trad=
es
Apprentice Training in Massachusetts: An Analysis of Union and Non-Union
Programs, 1997-2007, had several compelling revelations. “The
findings of this study show that union apprenticeship programs in Massachus=
etts
are more successful at enrolling apprentices and producing Journey-level
workers than are non-union programs. Specifically, we find that: 1) union
programs enroll the majority of building trade apprentices, 2) the apprenti=
ce
completion rates from union programs is higher than from non-union programs=
, 3)
union programs enroll non-traditional populations in higher numbers and at
higher rates than do non-union programs, and 4) the apprentice completion r=
ates
of non-traditional populations from union programs is higher than from
non-union programs.” Apprenticeship programs provide an outstanding
opportunity to enroll under-represented and minority populations in the
building and construction industry.
In addition, many efforts are underway to establish pre-apprenticesh=
ip
programs to expand apprenticeship opportunities to a broader range of
populations, including disadvantaged youth and others.
As our great Nation
struggles to see some light at the end of the tunnel and find a clear path =
that
leads us out of this economic abyss; apprenticeship, that time-proven method
for building quality craft workers, is poised to enter a new era. An era
equipped with a new framework and committed to re-building our Nation’=
;s
infrastructure while concurrently building our next generation of skilled
workers. We train America’s workforce the old-fashioned way. True
Apprenticeship. www.njatc.org
Mr. Callanan is the Executive Director of the
National Joint Apprenticeship and Training Committee for the Electrical
Industry. Mr. Callanan is Co-Chair (Labor) of the Federal Advisory Committe=
e on
Apprenticeship (ACA).
We agree and feel th=
at
guiding the next generation of professionals is vital for the economy,
industry, and country.
Remember: Safety is =
also too
important to ignore.
But that’s jus=
t my
opinion,
Frank Bisbee
"Heard On The
Street" Monthly Column
4949 Sunbeam Rd, Sui=
te 16
Jacksonville, FL&nbs=
p; 32257
(904) 645-9077 offic=
e
(904) 645-9058 fax
904-237-0365 cell
&=
#8220;FASTRAC” - =
Facility
Asset System – Tra=
cking Records of As-built Cabling=
u>
Remember Gene
Roddenberry’s famous introduction “The signpost up ahead says y=
ou
are entering the twilight zone”
Unfortunately, many =
network
service technicians are finding no signage or labels to guide their path. I=
t is
worse than driving though a large city with no street signs, traffic marker=
s,
or address numbers. Industry-wide, we spend millions of dollars each year in
the hunt for cabling facilities in order to fix network problems. These cos=
ts
are avoidable.
The cabling or infor=
mation
transport systems are the last mile of the dazzling new information
superhighway.
Today, more than 20 =
million
miles of cabling connects the workplace of America to the Information
Superhighway. Most of the cabling is not labeled, tested or documented. Once
disconnected, it is deemed “abandoned cabling” that must be rem=
oved
according to the NEC 2002-2008 National Electrical Codes.
There is virtually no road map, no atlas, and no
signage on the cabling of the dazzling new information superhighway.
This
isn’t a problem. It’s an opportunity.
Each year we account=
for our
wealth and assets with Annual Income Statements addressing Profit and Loss =
and
the Balance Statement of Assets and Liabilities. It is the language of
business. The cabling or information transport systems are usually omitted
and/or ignored, in spite of the huge impact they have on both.
Introduction of newe=
r more
effective systems or maintenance of existing technology systems has a major
impact on the bottom-line. The signage and the facility management systems =
are
crucial to maximize the functionality of the supporting cabling or informat=
ion
transport systems. How do you sign your work? No labels means big
problems ahead.
How much can I save =
with a
FASTRAC strategy? Industry ex=
perts
estimate billions. Even the basic concept of labeling is noted by a motto.
“Cabling without labeling isn’t just stupid. It’s insane.=
”
Combine labeling, wi=
th
cabling performance test records, drawings, and an effective naming convent=
ion,
and you have a well documented asset that serves many functions. Plus it is
transferable and reusable, not trash.
Several communication
contractors that we met at a recent BICSI event told us that their new secr=
et
weapon for labeling is the DYMO® RHINO 6000. “It gives us a real
competitive edge because it gives us BIG
VALUE at a small cost.” www.rhinolabeling.com
Combine the effective
RHINO™ 6000 Professional Labeling Tools system with the complete
certified cable test records exported from the Fluke Networks® DTX -1800
Cable Analyzer™ and you have the best system to convert the cable
infrastructure from “stranded capital” to “working
asset”. www.flukenetworks.c=
om
Both DYMO and Fluke =
Networks
will be exhibiting at the NECA annual Conference and Exposition in Seattle
(Sept. 2009) www.necanet.org or v=
span>isit www.necaconvention.org
for complete information. Make plans to visit with their folks and make your
systems worth more.
Knowledge isn&=
#8217;t
just power. It’s also wealth.
Frank Bisbee
"Heard On The
Street" Monthly Column
WESCO International, Inc. (NYSE: WCC - News), a lead=
ing
provider of electrical MRO products, construction materials and advanced
integrated supply procurement outsourcing services, today announced that it=
and
certain wholly-owned subsidiaries have entered into an amendment and
restatement of its existing Accounts Receivable Securitization program that
effectively renewed the program for an additional three years. A consortium=
of
six banks provided the $400 million of funding under the arrangement that w=
ill
mature in April 2012 and is priced with a credit spread of 3.00% over
commercial paper or LIBOR.
Stephen A. Van Oss, WESCO's Senior Vice Preside=
nt and
Chief Financial and Administrative Officer stated, "We are very please=
d to
have this attractively priced, multi-year financing in place. There was str=
ong
support for this facility as we received commitments in excess of our targe=
ted
level of $400 million. Our liquidity is strong and our capital structure is
well positioned for the future."
WESCO International, Inc. (NYSE: WCC - News) is a pu=
blicly
traded Fortune 500 holding company, headquartered in Pittsburgh, Pennsylvan=
ia,
whose primary operating entity is WESCO Distribution, Inc. WESCO Distributi=
on
is a leading distributor of electrical construction products and electrical=
and
industrial maintenance, repair and operating (MRO) supplies, and is the
nation's largest provider of integrated supply services. 2008 annual sales =
were
approximately $6.1 billion. The Company employs approximately 7,200 people,
maintains relationships with over 24,000 suppliers, and serves more than
110,000 customers worldwide. Major markets include commercial and industrial
firms, contractors, government agencies, educational institutions,
telecommunications businesses and utilities. WESCO operates seven fully
automated distribution centers and approximately 400 full-service branches =
in
North America and select international markets, providing a local presence =
for
area customers and a global network to serve multi-location businesses and
multi-national corporations.
******=
*********************
Belden (NYSE: BDC - News), a lead=
er in
the design, manufacture, and marketing of signal transmission solutions for
industrial automation, data networking, and a wide range of specialty
electronics markets, today announced that Wolfgang Babel, President of Beld=
en
Europe, Middle East and Africa (EMEA), will be leaving the Company. The Com=
pany
has already commenced its search for a replacement candidate. However, unti=
l a
permanent replacement is found, John Stroup, President and Chief Executive
Officer of Belden will lead the EMEA business segment.
"The economic situation in Europe has cont=
inued
to prove challenging. This action is part of a broader series of necessary
steps we will be taking to accelerate our progress in this segment during t=
hese
difficult times," said John Stroup, President and Chief Executive Offi=
cer
of Belden. "We are committed to ensuring the long-term success of our =
EMEA
segment, as it is a vital component to our long-term strategy. We will disc=
uss
our plans for this segment in greater detail on our upcoming earnings call
which is scheduled for April 29th."
******=
*********************
(=
NYSE: BDC - News), a world
leader in the development of signal transmission solutions for the enterpri=
se,
industrial, building management, broadcast, and security markets, announces=
the
expansion of its New Generation cable line with a series of four new IP
Category 5e and Category 6 unshielded twisted pair (UTP) cables.
(Logo: http://www.newscom.com/c=
gi-bin/prnh/20090127/CG63239LOGO)
The new cables offer integrated Power over Ethe=
rnet
in a single cable, eliminating the need for an external power source. They =
are
designed exclusively for use with digital sound, video and security systems=
to
link low-voltage security devices such as security cameras, CCTV, keypads, =
and
intercoms.
The robust value-priced cables enable system
designers, integrators and installers to provide their customers with
high-quality, reliable sound, video and security systems at a very competit=
ive
price point. All four new cables fully meet the ANSI/TIA/EIA-568-B.2-2001
Standard. They are available in both riser- and plenum-rated versions. Beld=
en's
new IP Category Cable products include:
·  =
;
Belden Par=
t No.
5663U5 - Cat 5e (Riser-rated)
·  =
;
Belden Par=
t No.
6663U5 - Cat 5e (Plenum-rated)
·  =
;
Belden Par=
t No.
5663U6 - Cat 6 (Riser-rated)
·  =
;
Belden Par=
t No.
6663U6 - Cat 6 (Plenum-rated)
The Category 5e cables feature 24 AWG solid bare
copper conductors. The riser version has polyolefin insulation and PVC jack=
et
with rip cord. The plenum version has FEP Teflon insulation and Flamarrest&=
reg;
jacket with rip cord. Both cables are sweep tested to 100 MHz.
The Category 6 cables feature solid bare copper
conductors. The riser version (24 AWG) has polyolefin insulation and PVC ja=
cket
with rip cord. The plenum version (23 AWG) has FEP Teflon insulation and
Flamarrest jacket with rip cord. Both cables are sweep tested to 250 MHz.
All four cables are available with Black jacket=
s.
Footage is sequentially marked every 2 feet, with countdown from 1,000 to
eliminate guesswork and waste.
With the addition of the new value-priced cable=
s,
Belden now offers the sound and security industry more cabling options than
ever before.
For more information about Belden New Generatio=
n IP
Category Cables, reques=
t New
Product Bulletin #301. Contact Belden at P.O. Box 1980, Richmond,
Indiana 47375, 1.800.BELDEN.1. FAX: 765.983.5294. Or visit our Web site: www.belden.com.
About Belden
Belden is a customer focused company. We ensure=
that
our customers' communications infrastructure issues are resolved and that t=
hey
benefit from the best signal transmission performance for their investment.=
We
deliver leading-edge copper and fiber cabling/connectivity systems, wireless
technologies, and active switch devices. We employ customer-centric
go-to-market strategies and we implement and retain world class manufacturi=
ng
processes. Our partners span the globe, helping our customers design, insta=
ll,
operate and maintain their communications applications. And our experience =
is
vast, including expertise in Enterprise, Industrial, Infrastructure,
Transportation, Professional and Enterprise Audio and Video, and Government
applications. To obtain additional information contact Investor Relations at
314-854-8054, or visit our website at www.belden.com.
******=
*********************
BuildingGreen exhibi=
ted at
the AIA National Convention in San Francisco from April 30 through May 2.&n=
bsp;
The team of BuildingGreen said “We always like to meet our customers =
in
person, hear about your successes as well as anything we can help you
with.”
BuildingGreen was al=
so be
involved off the exhibit floor. Nadav Malin, Jim Newman and others shared
lessons learned from the first-ever summit on building and managing a green
practice. Tristan Roberts will be among those who spoke at the all day
pre-conference workshop Wednesday on sustaining the existing building stock=
.
Numerous attendees t=
ook
advantage of their conference specials for savings on some of our green
building information products.
*
BuildingGreen Suite
*
Environmental Building News
*
GreenSpec Directory
*=
and the
all new GreenBuildingAdvisor.com
Contact: Jerelyn Wil=
son,
Outreach Director jerelyn@buildinggreen.com
Sustaining the Exist=
ing
Building Stock: The Greatest Challenge of Architecture 2030
Greening our existing
building stock has taken new prominence recently, both as the green building
community grapples with the general economic slowdown along with the new
construction slowdown, and as we get more real about what it will take for =
the
building sector to slash our carbon emissions.
All of the speakers,=
who are
experts on existing building rehabilitation, particularly on historic
buildings, will be presenting a ton of material on practical issues as well=
as
bigger picture things to think about. Tristan will present results of his
current research on the most cost-effective green retrofits.
Speakers: Tristan Ro=
berts,
LEED AP; Jean C. Carroon, FAIA; Ralph DiNola, Assoc. AIA, LEED AP; Carl
Elefante, AIA, LEED AP; Donald R. Horn, AIA, LEED AP; and Christina Roach, =
AIA,
LEED AP
Provider: AIA Histor=
ic
Resources Committee, AIA Committee on the Environment
Building and Managin=
g a
Green Practice: Lessons from a First-Ever Summit of Sustainable Design
Directors at Architecture Firms
What happens when 50
sustainable design directors from 40 of the leading architecture firms arou=
nd
the country get together to compare notes? A collection of best practices,
crazy ideas, and new energy for everyone involved. Hear the highlights from
this first-ever summit, and learn how you can get involved or just benefit =
from
the group's thinking on managing sustainable design resources, overcoming
inertia to transform the design process, utilizing in-house and external
expertise, and much more.
Speakers: Meredith S.
Elbaum, AIA, LEED AP; Nadav Malin, LEED AP; Jim Newman, LEED AP; and Nellie
Reid, LEED AP
******=
*********************
LCD glas=
smaker's
profit tumbles 99 pct.
=
span>
Specialty glassmaker Corning Inc. said Monday its first-quarter profit fell 99 percen= t on slumping sales and a charge for previously-disclosed job cuts.
=
span>
The worl=
d's
largest maker of liquid-crystal-display glass earned $14 million, or a penn=
y a
share, in the January-March quarter, down from $1.03 billion, or 64 cents a
share, a year earlier.
Sales fe=
ll 39
percent to $989 million from $1.617 billion a year ago but that also topped
analyst's forecasts of $963.4 million.
=
span>
The stoc=
k is
still down 43 percent from its 52-week high of $28.07 set May 19, 2008. It
traded as low as $7.36 six months later.
=
span>
After a =
slump in
LCD glass sales at the end of 2008, the company took $165 million in pretax
restructuring charges in the first quarter to pay for eliminating 3,500 job=
s,
or 13 percent of its payroll of 27,000.
In March,
however, the company announced that it expected to turn a first-quarter pro=
fit,
excluding special items, thanks to a resurgence in glass orders over the
previous several weeks. On Monday, it doubled its forecast for growth of LC=
D-TV
units from 9 percent to 18 percent.
=
span>
Flaws re=
minded
investors that the company is not providing specific profit or sales guidan=
ce
for the second quarter.
"Ho=
wever,
we expect to see significant sequential improvement in the company's sales,
gross margin and earnings before special items," he said.
"Second-quarter results will also benefit from our recently completed
fixed cost reduction programs."
=
span>
The 157-=
year-old
company is based in the city of Corning in rural western New York.
Sales in=
its
display technologies segment fell 57 percent to $357 million from $829 mill=
ion
a year ago.
DisplayS=
earch, a
market research firm based in Austin, Texas, estimates that about 120 milli=
on
will be shipped worldwide in this year, up from 105 million in 2008.=
=
span>
"It=
could
go slightly higher -- there is some optimism in the supply chain right now =
that
things aren't going to be quite as bad as previously expected," said
DisplaySearch analyst Paul Gagnon.
=
span>
In North
America, shipments were expected to edge above 30 million this year from ab=
out
29.5 million in 2008.
Sales in
Corning's telecommunications unit fell 8 percent to $385 million from $421
million on weakened optical fiber sales for private networks in North Ameri=
ca.
=
span>
Environm=
ental
technologies sales fell 44 percent to $110 million from $197 million, hurt =
by
weaker auto-pollution filter sales. http://www.corning.com=
span>
******=
*********************
Draka’s ezInterconnectTM MDU Drop cables with BendBright-XS® fiber with Megladon ScratchGuard™ connectors deliver value innovation for challenging MDU applications and are readily available for deployment today=
Draka Communications–Americas announces a new family of fiber cables design= ed and manufactured to provide forgiveness, speed and low connector insertion = loss during installation. ezInterconnect cables with BendBright-XS fiber inside give installers peace of mind by taking away the historical barriers encountered while routing fiber cables into and through an apartment, condo, high rise building, or multi-tenant business center.
“Value Innovation is a way of looking at the world. How can we help o=
ur
customers do more, make more, save more, achieve more? In this case t=
hat
means creating value for the installer by designing a fiber cable that has a
minimum bend radius of only 7.5 mm and handles like copper in the customer
premise. While working with installers during our prototype phase, we=
saw
first hand the frequent number of 90 degree bends and pathway obstacles, pl=
us
we heard the contractor reinforce the need for a fiber cable that can toler=
ate
tie wraps and staples” states Dean Yamasaki, Applications Manag=
er
at Draka Communications-Americas.
Draka’s new MDU product line offering is extensive and available toda=
y:
• Indoor or Indoor-Outdoor flame ratings
• With or without connectors
• With Megladon’s new enhanced HLC (Hardened =
Lens
Contact) ScratchGuard™ connector technology or standard connectors
• 2.9 mm OD and 4.8 mm OD versions
Bend Insensitive Fiber Leadership: Draka introduced its first G.657.A bend
insensitive fiber, BendBright, in 2002. BendBright offers a 10X bend
tolerance improvement over standard single mode fiber. In 2006 Draka
released its second generation G.657.B bend insensitive fiber, BendBright-X=
S,
which offers a 100X bend tolerance improvement and is ideal for challenging
FTTH applications. Over 1 billion feet of BendBright-XS has been sold
since its introduction! Draka subsequently stretched its leadership w=
ith
the announcement of a variation of BendBright–XS, BendBright-Elite, t=
hat
offers an unrivaled level of bending performance at any bend radius for
specialty applications like optical components and military/aerospace marke=
ts. www.DrakaAmericas.com
Draka
Communications is one of the first fiber optic producers to merge the ̶=
0;
bendable fiber optic cable” technology with the ultra durable connect=
ion
properties of Megladon’s® ScratchGuard™ HLC (Hardened Lens
Contact). Fiber continues to take large bites out of the complacent bottoms=
of
the old copper cabling world. www.megladonmfg.com
******=
*********************
DuPont
shareholders take it on the nose for the sins of two decades of shoddy
management. DuPont Net Falls 59% and they failed miserably to meet projecti=
ons…
Charleston, WV ̵=
1; West
Virginia and federal authorities (EPA) say DuPont and Lucite International =
have
agreed to pay $2 million to settle air pollution violations at a West Virgi=
nia
plant.
The violations stem =
from
sulfur dioxide releases from a unit owned by Lucite and operated by DuPont =
in
Belle.
The U.S. Environment=
al
Protection Agency, the Justice Department and the state said Monday that
modifications were made to the unit in 1996 without obtaining pre-construct=
ion
permits or installing air pollution controls.
EPA said the Belle p=
lant
burns sulfuric acid sludge, which creates sulfur dioxide.
EPA said both compan=
ies have
agreed to close the unit by April 2010.
The settlement was f=
iled
with the federal court in Charleston and people have 30 days to comment.
DuPont lowers 2009 p=
rofit
range, and plans more cuts.
DuPont said it's rev=
ising
lower its projected range for 2009 profit. DuPont in January had pegged 2009
earnings in a range of $2 to $2.50 a share. DuPont foresees "difficult
market conditions continuing with the exception of global agriculture
markets," adding that it remains focused on "aggressive actions to
reduce costs and capital expenditures, in addition to maintaining an
appropriate level of investment for high-growth, high-margin businesses
including seed products and photovoltaics." Along these lines, the com=
pany
said it's increasing its 2009 fixed-cost reduction goal to $1 billion, up f=
rom
$730 million previously. 
******=
*********************
Big Business, greens=
and
lawmakers are all bracing for an announcement from the Environmental Protec=
tion
Agency this week on regulating greenhouse gases.
A declaration is wid=
ely
expected but not officially scheduled. Experts predict it will assert the
federal government's right to restrict emissions in the name of health.
Joe Mendelson, global
warming policy director for the National Wildlife Federation, said the expe=
cted
announcement would be a "game changer" for climate policy.
"It is fair to =
say that
this will be the largest step the federal government will have taken to dat=
e on
climate. It will be the first step towards what we expect will be mandatory
reductions in U.S. global warming pollution," Mendelson told reporters
Tuesday.
Bill Kovacs, vice pr=
esident
for the environment at the Chamber of Commerce, said the EPA could leverage=
the
Clean Air Act to regulate virtually the entire economy.
"If this comes = out and it is a real endangerment finding ... it will have a huge bearing on the economy of the United States," he said. "We're talking about something that has impact on trillions of dollars in every industry."<= o:p>
There's general agre=
ement
that the EPA news could give a big push to climate change legislation on
Capitol Hill, making the proposals look flexible and low-cost compared with
Clear Air Act remedies.
Head Winds For Tailpipes
Green groups say the=
y expect
the EPA to stress auto emissions, placing new pressure on Detroit to produce
low-emission cars.
"There is a str=
ong
anticipation that the (announcement) will focus on the contributions of mot=
or
vehicle emissions to global warming pollution," said David Doniger,
climate change policy director for the Natural Resources Defense Council.
He added that it wou=
ld
"trigger the responsibility to set national greenhouse gas emissions
standards for new vehicles."
That would be consis=
tent
with White House hints. Carol Browner, an aide to President Obama on climate
policy, in February said the U.S. needed a "unified national policy&qu=
ot;
on vehicle emissions.
Obama himself said l=
ast
month that his "one goal" in bailing out GM and Chrysler was that
doing so would result in the U.S. leading the world in making clean cars.
May Spur Legislation
After an EPA declara=
tion,
there will likely be time for public comment as well as other bureaucratic
delays. That will give Congress a chance to set the policy first. Industry =
may
see little choice but to cooperate.
"Do you want th=
e EPA to
make the decision," Rep. Ed Markey, D-Mass., a co-sponsor of a
cap-and-trade emissions bill, told Reuters, "or would you like your
congressman or senator to be in the room and drafting the legislation?"=
;
Many businesses are =
already
on the bandwagon, viewing carbon regulation as inevitable. They're eager to
have a say in it.
Charles Territo, a s=
pokesman
for the Alliance of Automobile Manufacturers, says his group hopes the EPA's
announcement brings "clarity" to emissions rules.
"What is most i=
mportant
to this industry is that we have a single national standard administered by=
the
federal government and not 50 states or multiple agencies within the federal
government," Territo said. "Ultimately, we want to be part of the
discussion."
The looming EPA acti=
on stems
from a 2007 Supreme Court ruling on the Clean Air Act that found the agency=
has
the power to regulate greenhouse gases. With the new administration, the EPA
officially said last month that greenhouse gases are a health risk.
The NRDC's Doniger s=
ays
greens hope the rules will drive standards that "equal or exceed"
California's, the toughest in the nation.
******=
*********************
The
significant savings in energy and costs being realized by the use of
leading-edge high-output fluorescent lamps is among the features on the lat=
est
edition of ElectricTV.net. A =
joint
production of the National Electrical Contractors Association (NECA) and the
International Brotherhood of Electrical Workers (IBEW), ElectricTV.net is t=
he
only web TV program dedicated to reporting the latest developments in the
electrical construction and information systems industries.
For
warehouses, factories and other high-bay buildings, metal halide bulbs have
traditionally been used to light interior spaces. Yet, with the groundbreaking devel=
opment
of high-output linear fluorescent lamps, also known as T5HO, high-bay build=
ings
are now shining in a whole new light – at significantly lower costs.<=
span
style=3D'mso-spacerun:yes'>
Not
only are T5HO lamps twice as bright as traditional metal halide bulbs, they
draw less energy and last longer than anything else on the market. T5HO uses 231 watts, compared to 4=
50
watts for metal halide, while producing double the lumens. What’s more, T5HO lamps
provide a range of color temperatures suited to a wider variety of lighting
needs. According to Relight, a
leading lamp manufacturer, building owners who install T5HO lamps can cut e=
nergy
cost by 20%, averaging a savings of $30,000 per year.
Also on this editi=
on
of ElectricTV.net are a segment on a new learning program that’s brin=
ging
an online dimension to electrical worker training; a feature on how the
movement for creating a “smart grid” is working to maximize
efficiency in electrical transmission; and a spotlight on how building owne=
rs
and managers are boosting operations and lowering costs through computer-ba=
sed
automation.
To view, visit www.electrictv.net/t5ho.aspx.
ABOUT NECA AND IBEW
Through their joint marketing organization –
the National Labor-Management Cooperation Committee (NLMCC) of the organized
electrical construction industry – NECA and IBEW together work to:
•
Reach customers with accurate information about the industry; and
•
Achieve better internal communication between labor and management.
NECA has provided over a century of
service to the $130 billion electrical construction industry that brings po=
wer,
light and communication technology to buildings and communities across the
United States. NECA’s national office and 119 local chapters adv=
ance
the industry through advocacy, education, research and standards developmen=
t.
With 725,000 members who work in a wide variety of
fields – including construction, utilities, telecommunications and
manufacturing – IBEW is among the largest member unions in the
AFL-CIO. IBEW was founded in =
1891. www.thequalityconnection.org.
******=
*********************
Hitachi Cable Man=
chester
(HCM) continues to be a leader in green initiatives. =
HCM has initiated a
feasibility study to determine the cost and capabilities of a roof-mounted
solar array for its 300,000 square foot manufacturing facility in Mancheste=
r,
NH.
Working with its con=
tractor,
HCM will explore the size and electricity generating capacity of a roof-mou=
nted
system. With more than five football fields of rooftop space to work with, =
HCM
is energized by the possibilities of producing a large share of the electri=
city
it uses. Mike Gallant, Vice
President, said, “We’ve started down this path not just because=
HCM
believes in renewable energy, but because as a leader in our industry, we
believe it is important to set an example.=
We hope that other companies will consider using solar as well.̶=
1;
About HCM
HCM, located in
To learn more about =
HCM
products and where you can purchase them, please contact HCM toll free at
800-772-0116 or visit the HCM website at www.hcm.hitachi.com
******=
*********************
The newly designed SL151™ Automated Projector Mount provides smooth
and quiet movement at the press of a button.
www.chiefmfg.com<=
/a> -
Chief Manufacturing, the industry leader in projector, monitor and flat pan=
el
TV mounting solutions, is excited to announce the release of the SL151 Automat=
ed
Smart-Lift Projector Mount, now UL Listed and resized to drop directly into
2'x2' tiles.
The SL151 is a great, automated projector lift for finished ceilings in hom=
es
and corporate offices. The mount automatically lowers the projector from the
ceiling so you can reveal or conceal at the press of a button.
The Smart-Lift offers precise positioning including vertical projector crad=
le
adjustments and fore/aft projector positioning. Quick disconnect provides
convenient lamp and filter access on most projectors, and the SL151 maintai=
ns
registration even when disconnected. The low-profile design requires minimal
clearance above the ceiling.
About Chief
Chief Manufacturing,
is a division of Milestone AV Technologie=
s,
a Duchossois Group Company, and has more than 30 years of proven product and
service excellence. Committed to responding to industry needs in the Pro AV,
Residential and Office markets, Chief offers a complete line of mounts, lif=
ts
and accessories for flat panel displays and projectors.
Chief continues to design innovative mounting solutions and helpful tools l=
ike
Chief's exclusive MountBuilder =
that
complement the technology they support. With multiple product awards and
patented designs, Chief provides unique mount features, and is recognized f=
or
delivering not only quality products, but knowledgeable, helpful customer
service.
U.S. and Europe sales offices support a global network spanning the America=
s,
Europe, the Pacific Rim and beyond. Chief distribution centers are located =
in
Minnesota, Hong Kong, and the Netherlands.
******=
*********************
=
span>
Belden a=
nnounces
the launch of its new and improved Plenum-rated RG-11 Precision Digital Vid=
eo
Coaxial Cable Product No 7732LL. Market applications for the new plenum cab=
le
include television broadcast studios, TV and video production, post-product=
ion
facilities and field applications, HD-for-film production, video editing,
distribution and duplication.
=
span>
The new =
7732LL
cable offers significant performance enhancements over Belden's previous
plenum-rated version (Product No 7732A), especially when deployed in long c=
able
runs for high definition video (HD-SDI) or 1080p/60 applications. In fact,
Brilliance 7732LL now offers the longest transmission distance in the indus=
try,
matching the performance of Belden's non-plenum SDI/HDTV Digital Video cabl=
es
(7731A). In addition, Belden's 7732LL cables carry Belden's industry-leading
Return Loss guarantee of: -23 dB 5 MHz to 1.6 MHz, and -21 dB from 1.6 GHz =
to
4.5 GHz - making it the only plenum RG-11 cable in the industry with this l=
evel
of guaranteed Return Loss performance.
=
span>
Steve La=
mpen,
Belden's Multimedia Technology Manager, notes: "The new Brilliance 773=
2LL
cable represents a breakthrough development in extending the signal
transmission distance of plenum-rated copper video cables, without having to
install fiber optic cabling. As digital video progressed from SDI to HD-SDI=
and
now to 1080p/60 and 1080p/50 (3G), these applications have placed greater
length constraints on copper cables, especially plenum-rated. With this new
product, the distance differential between plenum and non-plenum cables has
been eliminated."
=
span>
The new =
Belden
Brilliance Plenum-Rated RG-11/U Type Precision Digital Video Coaxial Cables
feature a 14 AWG solid bare copper conductor, Duofoil® + 95% Tinned Cop=
per
Braid Shield, PTFE insulation and fluorocopolymer jacket. They are availabl=
e in
ten colors, including Black, Brown, Red, Orange, Yellow, Green, Blue, Viole=
t,
Gray and Natural. www.belden.com.
=
span>
******=
*********************
“2009
Handbook of Application Delivery” by Dr. Jim Metzler now available for
immediate download from Fluke Networks’ website
Fluke Networks annou=
nced
today that the new, updated “=
2009 Handbook of Applica=
tion
Delivery” is available for immediate download from Fluke
Networks’ website. The
“Handbook,” written by industry analyst and widely recognized
network technology authority Dr. Jim Metzler of Ashton, Metzler &
Associates, provides a detailed framework for successfully implementing application delivery solutions. According Dr. Metzler, this is cri=
tical
due to the continued investments being made in enterprise applications that
support key business processes.
“Over the last=
few
years’ application delivery has become a priority for virtually all IT
organizations,” said Dr. Metzler.&nb=
sp;
“However, the majority of IT organizations still struggle with=
the
task. The Handbook takes information gathered from over 150 IT organizations
and turns that into a framework for making the best decisions about applica=
tion
delivery.”
The Handbook will he=
lp IT
organizations minimize the occurrence of application performance issues and=
to
identify and quickly resolve issues when they do occur.
While discussing the=
many
factors that currently complicate application delivery, the Handbook presen=
ts
the need for IT organizations to develop a systematic approach to applicati=
on
delivery. The Handbook provid=
es
multiple recommendations that IT departments can use when formulating their
approaches to ensure acceptable application delivery. Fluke Networks’ Visual Performance Manager is offered as one
solution for ensuring and optimizing the delivery of business services with
network-based application performance management.
Related to the topics
discussed in the 2009 Application Delivery handbook, Fluke Networks and Dr.
Metzler recently hosted a webcast discussing the challenges that arise as a
result of working in silos, as well as the value of taking a performance-ba=
sed
approach to delivering critical business services. The on-demand version of this webc=
ast
can be viewed at by clicking here.
About Fluke Networks=
Fluke Networks provi=
des
innovative solutions for the installation and certification, testing,
monitoring and analysis of copper, fiber and wireless networks used by
enterprises and telecommunications carriers. The company's comprehensive li=
ne
of Network SuperVision™ Solutions provide network installers, owners,=
and
maintainers with superior vision, combining speed, accuracy and ease of use=
to
optimize network performance. Headquartered in Everett, Washington, the com=
pany
distributes its products in more than 50 countries. More information can be
found by visiting
******=
*********************
The Light Brigade annou=
nces a
new upcoming two-day technical training course, Fundamentals of Fiber=
Optics.
This entry-level course covers both multimode and singlemode fiber networks=
and
is intended for installation contractors and end users involved in building=
and
maintaining local area networks (LANs), municipal networks, and private
networks.
Specific topics covered
include:
• An
overview of the history of fiber optics
• Fiber
optic transmission theory
• Opti=
cal
fiber manufacturing
• Syst=
em
design parameters
• Inst=
allation
guidelines
• Fiber
optic fusion splicing
• Fiber
optic connector termination
• Field
testing and troubleshooting
• Tech=
nical
standards and codes
This course includes extensive hands-on exposure to optical fiber
termination, system testing and troubleshooting, and fusion splicing through
six hours of hands-on training using the latest in fiber optic equipment.
Fundamentals of Fi=
ber
Optics is eligible for Cer=
tified
Fiber Optic Technician (CFOT) and Advanced Fiber Optic Technician (AFOT)
certifications through the Fiber O=
ptic
Association, and is approved for Continuing
www.lightbrigade.com www.AFLtele.com=
a>
******=
*********************
The Unit=
ed
States Patent Office has awarded Trapeze Networks (NYSE: BDC - News) two
breakthrough wireless networking patents. The patents advance the company's
position in NonStop Wireless networking and cover technologies that allow
organizations to deploy and manage access points more easily and at lower
costs.
"Th=
e award
of these two new patents builds and reinforces Trapeze Networks' position a=
s an
innovator and leader in wireless networking," said Ahmet Tuncay, chief
technology officer of Trapeze Networks. "We are delivering inventions =
that
are solving real customer problems and driving the adoption of wireless
networking around the world."
Foundati=
onal
Patent Builds on NonStop Wireless Networking
The &quo=
t;System
and Method for Distributing Keys in a Wireless Network" (U.S. Patent
7,529,925) is a foundational patent that relates to improvements in roaming
performance. This invention covers the fundamental operations of pairwise
master key (PMK) caching, the way to maintain security when clients roam fr=
om
one access point to another. The invention allows the distribution of key i=
nformation
about client devices between access points such that clients can avoid
re-negotiation of new keys with new access points as they physically move i=
n a
wireless network. This results in uninterrupted wireless service and superi=
or
quality of connection. Most of today's enterprise class wireless LANs that
support high-quality voice over IP services require PMK caching features in
order to provide rapid roaming between access points and eliminating dropped
calls.
"Po=
wer-Aware
Multi-Circuit System and Method" (U.S. Patent 7,525,215) is an inventi=
on
that allows access points to use one or more types of power sources (IEEE
802.1at, IEEE 802.3af, or proprietary PoE) and adjust the functionality of =
the
access point based on the level of power available to it. This invention
simplifies installation and operation of access points on existing networks=
and
allows businesses to entirely avoid installing expensive additional power
mains, new PoE sourcing devices, and upgrading their wiring closets to supp=
ort
the wireless network.
NonStop =
Wireless
Networking: Wired Reliability + Total Mobility
NonStop =
Wireless
brings painless, fully automated dynamic redundancy and scaling to wireless
LANs. NonStop Wireless technology allows for non-stop operation, in-service
upgrades, and hitless failover while dramatically simplifying redundancy
configuration. Trapeze's NonStop Wireless dramatically reduces capital
equipment and ongoing IT operational costs associated with building,
maintaining, and growing high-availability resilient wireless LANs.
NonStop =
Wireless
is delivered through Trapeze Mobility System Software (MSS). MSS is the
distributed wireless operating system that runs on Trapeze's wireless LAN
equipment and delivers the benefits of Trapeze's Smart Mobile architecture.=
MSS
runs on all Trapeze equipment, from access points to controllers and is
backwards compatible across the company's entire product line.
About Tr=
apeze
Networks
Trapeze
Networks, a Belden Brand, is a leader in enterprise wireless LAN equipment =
and
management software. Trapeze was the first company to introduce NonStop
Wireless - delivering unmatched reliability to the enterprise wireless LAN =
and
its solutions are optimized for companies requiring mobility and high bandw=
idth
such as healthcare, education, and hospitality. Trapeze delivers Smart
Mobile(TM) providing scalable wireless LANs for applications such as Voice =
over
Wi-Fi, location services, and indoor/outdoor connectivity.
******=
*********************
A unique
approach to electrical worker training that seamlessly blends online, class=
room
and hands-on experience is among the features of the latest edition of
ElectricTV.net. A joint produ=
ction
of the National Electrical Contractors Association (NECA) and the Internati=
onal
Brotherhood of Electrical Workers (IBEW), ElectricTV.net is the only web TV
program dedicated to reporting the latest developments in the electrical
construction and information systems industries.
The pion=
eering
training program, the first of its kind in the United States, was developed=
by
NECA-IBEW’s National Joint Apprenticeship and Training Committee (NJA=
TC)
in partnership with Cengage Learning.
Designed for outside line apprentices, the program offers a rich arr=
ay
of learning paths, from online studies – with web-based interaction
between students and instructors – to classroom and application
experiences conducted at NJATC’s training centers. Distant students benefit by being =
able
to complete coursework outside the classroom, allowing more time in the
facility to be spent with hands-on lab work and direct instructor-led train=
ing.
Says Mic=
hael
Callanan, Executive Director of the NJATC, “For more than 60 years,
we’ve provided the highest quality training and apprenticeship progra=
ms
for NECA and IBEW members. To=
day,
we’re meeting our students’ diverse needs through the latest
available technology. This new
solution, combining web-based learning with traditional education materials,
expands our ability to ensure our students are the best trained electrical
workers.”
Also on this edition of ElectricTV.net are a segment on how the
movement toward creating a “smart grid” is maximizing efficienc=
y in
electrical transmission; a feature detailing how building owners and manage=
rs
are boosting operations and lowering costs through computer-based automatio=
n;
and a spotlight on how T5HO fluorescent lamps are significantly lowering en=
ergy
use and costs in lighting high-bay buildings.
To view,=
visit www.electrictv.net/blendedlearning.aspx.
ABOUT NECA AND IBEW
Through their j=
oint
marketing organization – the National Labor-Management Cooperation
Committee (NLMCC) of the organized electrical construction industry –
NECA and IBEW together work to:
• Reach custom=
ers
with accurate information about the industry; and
• Achieve bett=
er
internal communication between labor and management.
NEC=
A has
provided over a century of service to the $130 billion electrical construct=
ion
industry that brings power, light and communication technology to buildings=
and
communities across the United States. NECA’s national office and =
;119
local chapters advance the industry through advocacy, education, research a=
nd
standards development.
With 725,000 me=
mbers
who work in a wide variety of fields – including construction, utilit=
ies,
telecommunications and manufacturing – IBEW is among the largest memb=
er
unions in the AFL-CIO. IBEW w=
as
founded in 1891.
www.thequalityconnection.org.
******=
*********************
Fluke Networks=
217; new
software quickly determines maximum call volume and call quality while savi=
ng
money by reducing post-deployment troubleshooting
Fluke Networks today
announced the availability of NetAlly VoIP Assessment =
and
Troubleshooting Software, version 7.0. This new software package helps
eliminate risk associated with deploying or expanding VoIP services by
assessing the current state of the network and previewing the service befor=
e it
is deployed on that network.
Assessing the network, a requirement of many leading IP PBX
manufacturers, makes VoIP deployments f=
aster,
more successful and less costly by reducing post-deployment troubleshooting=
.
As stated in the Gar=
tner
Research Report Ignore IP Telephony Network Assessments at Your Own Risk,
“The introduction of Internet Protocol (IP) telephony impacts the
enterprise data network; however, despite numerous discussions of this, some
enterprises and integrators still do not perform proper predeployment
assessments of the enterprise network.&nbs=
p;
This often leads to unplanned additional costs or deployment
delays. Properly performed ne=
twork
assessments are mandatory to reduce this risk.”[1]
NetAlly software can=
shorten
installation time periods by performing proper network assessments, detecti=
ng
deficiencies in the network and pinpointing where corrective actions and
fine-tuning need to take place.
NetAlly offers users an accurate preview of the VoIP service as it w=
ill
be delivered over a production IP network.=
Unlike network simulation software, NetAlly generates traffic over t=
he
actual network and provides responses based on real-world measurements.
IT professionals can=
use
NetAlly to determine if there is sufficient network capacity to support a
proposed VoIP project. NetAll=
y will
discover the network devices and verify that QoS is enabled. The software will also calculate h=
ow
many simultaneous VoIP calls can be supported and determine expected MOS
quality at various levels of usage.
Service levels by location and by time of day can be collected and
documented. The user can then
adjust device settings and/or QoS configurations to reach the expected leve=
l of
service.
The NetAlly Test Cen=
ter user
interface runs on Fluke Networks’ OptiView Integrated Network
Analyzer. This gives the user=
the
ability to define tests, change test parameters and view results from anywh=
ere
on the network, combined with OptiView’s enterprise-wide vision and
VoIP-specific diagnostics. Th=
e new
version of NetAlly will also run independently on a stand-alone server. NetAlly version 7.0 is the result =
of
Fluke Networks’ acquisition of key technology from Viola Networks,
announced in August 2008.
Product Availability=
NetAlly VoIP Assessm=
ent and
Troubleshooting Software version 7.0 is available for immediate delivery
through
About Fluke Networks=
Fluke Networks provi=
des
innovative solutions for the installation and certification, testing, monit=
oring
and analysis of copper, fiber and wireless networks used by enterprises and
telecommunications carriers. The company's comprehensive line of Network
SuperVision™ Solutions provide network installers, owners, and
maintainers with superior vision, combining speed, accuracy and ease of use=
to
optimize network performance. Headquartered in Everett, Washington, the com=
pany
distributes its products in more than 50 countries. More information can be
found by visiting
******=
*********************
Combination of three crucial test t=
ools
meets growing demand for comprehensive, affordable VoIP installation soluti=
on
=
Fluke
Networks, provider of innovative Network SuperVision Solutions™ for t=
he
testing, monitoring and analysis of enterprise and telecommunications netwo=
rks,
announces the availability of the VoIP Enterprise Service =
Kit,
designed to ensure successful deploy=
ment
of VoIP phonesover existing network infrastructure. By usi=
ng
the three vital test tools included in this kit – a cable qualificati=
on
tester, an inline performance tester and a digital probe – technicians
can quickly eliminate the most common problems plaguing VoIP installations.
=
The
VoIP Enterprise Service Kit fills a void created by existing test too=
ls
that only check cable integrity – without looking at VoIP performance
– and tools that only look at the VoIP phone, without testing the
cabling’s ability to transmit voice traffic. The new kit reduces
the risk of rework and call-backs by testing both infrastructure and
phone performance while the technician is on site.
=
The
VoIP Enterprise Service Kit is built around the CableIQ™ Qualifica=
tion
Tester. The CableIQ tester checks cable bandwidth to ensur=
e it
will support Voice Over IP requirements. This can prevent hours of
downtime and troubleshooting when VoIP equipment is installed on cabling wi=
th
insufficient bandwidth.
=
Also
in the kit is the NetTool™ Series II
inline testerwith VoIP Testing Option. NetTool allows user=
s to
see into VoIP calls by placing NetTool between the IP phone and network.&nb=
sp;
Users can now quickly diagnose phone boot-up and call control problems as w=
ell
as measure key call quality metrics without the need of a costly, hard-to-u=
se
protocol analyzer.
=
The
third fundamental tool in the VoIP Enterprise Service Kit is the IntelliTone™ probe=
.
IntelliTone simplifies cable identification by responding to unique digital
tones which are unaffected by sources of interference that hinder tradition=
al
tone-probe sets. Both the CableIQ Qualification Tester and NetTool In=
line
Tester generate digital tone that can be located by the IntelliTone probe,
saving time during cable identification tasks.
=
The
VoIP Enterprise Service Kit is one of several VoIP solutions offered by Flu=
ke
Networks. Earlier this week the company announced NetAlly VoIP Assessment =
and
Troubleshooting Software, version 7.0. This new software
package helps eliminate risk associated with deploying or expanding VoIP
services by assessing the current state of the network and previewing the
service before it is deployed on that network. Assessing the network,=
a
requirement of many leading IP PBX manufacturers, makes VoIP deployments
faster, more successful and less costly by reducing post-deployment
troubleshooting.
Product
availability<=
br>
In addition to the CableIQ Qualification Tester, NetTool™ Series II
inline tester and the IntelliTone probe, the VoIP Enterprise Service Kit
includes six remote office IDs, used for identifying cable outlets at the f=
ar
end of a link. The VoIP Enterprise Service Kit is available for immed=
iate
delivery through Fluke Networks sales partners worldwide.
About
Fluke Networks
Fluke Networks pro=
vides
innovative solutions for the installation and certification, testing,
monitoring and analysis of copper, fiber and wireless networks used by ente=
rprises
and telecommunications carriers. The company's comprehensive line of Network
SuperVision™ Solutions provide network installers, owners, and
maintainers with superior vision, combining speed, accuracy and ease of use=
to
optimize network performance. Headquartered in Everett, Washington, the com=
pany
distributes its products in more than 50 countries. More information can be
found by visiting Fluke Networks’ Web site at www.flukenetworks.com or
by calling (800) 283-5853.
=
******=
*********************
The link between Microsoft Corp.'s fortune and the = health of the personal computer market has rarely been clearer than in the software maker's fiscal third quarter. Consumers, Businesses Cut Back Sharply On Tech Spending.
For the first time in Microsoft's 23-year history a= s a public company, revenue fell year-over-year as PC shipments tumbled.
The shortfall again illustrated the toll the recess= ion has taken on the world's largest software maker, even though Microsoft rema= ins one of the richest and most profitable companies. In January, Microsoft sai= d it needed to resort to its first mass layoffs, cutting 5,000 jobs. Microsoft a= lso announced it would do away with merit pay increases for employees in the ne= xt fiscal year. Microsoft did not issue earnings guidance for the rest of the year, and it offered no hope for a rebound in the current quarter.
"I didn't see any improvement at the end of the quarter that gives me encouragement that we're at the bottom and coming out= of it," said Chris Liddell, Microsoft's chief financial officer.
On Friday at a technology forum in Cologne, Germany, Microsoft's chief executive, Steve Ballmer, said the company expects to hav= e to deal with a weak economy for at least the next several years. "We are planning essentially for the economy to contract," Ballmer said. "That may take two, three, four years, partly depending on government policy to ease some of the pain. Then we will see growth again."
Microsoft makes most of its profit selling the Wind= ows operating system and business software such as Office, and those divisions = have been hammered over the last six months as consumers and businesses sharply = cut their technology spending. The holiday quarter, which ended in December, was the PC industry's worst in six years, according to research groups IDC and Gartner Inc. In the following quarter, computer shipments sank about 7 perc= ent.
Last week, Intel Corp. CEO Paul Otellini raised some hopes when he said the PC market had bottomed out in the first quarter. On Thursday, EMC Corp. CEO Joe Tucci predicted that spending on information technology "has reached or is very near the bottom" and should rebound in the second half of this year. He made those comments even as EMC reported that first-quarter profit dropped 23 percent and the company plann= ed more cost cuts.
Other executives have been more cautious. "I d= on't know how someone could say we've hit bottom in the current economic climate," said Dirk Meyer, the CEO of Intel's main rival, Advanced Mic= ro Devices Inc.
******=
*********************
Ortronics/Legrand, a=
global
leader in high performance copper, fiber and wireless structured cabling
solutions, introduces a new complete range of Mighty Mo® network and se=
rver
cabinets for advanced cable management in high performance networks. Ortron=
ics
Mighty Mo cabinets are designed to protect network integrity by addressing =
the
critical needs in today's data centers and large premise networks –
airflow, density, protection, and performance.
Designed specificall=
y to
improve airflow, the Mighty Mo cabinets enable more efficient cooling throu=
gh
the use of patent pending airflow baffles that provide separation of hot and
cold aisles and redirect airflow from side vented equipment so it matches t=
he
front to back airflow of servers. This passive cooling approach reduces pow=
er
consumption, thereby reducing costs and impact to the environment, while al=
so
mitigating the risk of equipment failure.
Mighty Mo cabinets a=
re fully
equipped to handle the density of today’s high performance networks w=
hile
allowing for easy moves, adds, and changes. The system provides ample capac=
ity
for a minimum of 48 Category 6a patch cords per rack unit on a single side =
of
the equipment, which is often necessary to avoid a fan tray, power supply or
other removable part of the equipment.
To ensure maximum ne=
twork
performance, Mighty Mo cabinets protect patch cords, cable, and equipment p=
orts
from damage by maintaining proper bend radius requirements, reducing tensio=
n on
plugs and jacks, protecting network equipment ports, and supporting large c=
able
bundles within the cabinet. The cabinets also purposefully reposition the
caster rails out of the cable pathway and effectively manage entry and exit
points from within the cabinet frame.
Mighty Mo cabinets f=
eature a
rugged fully-welded construction and are available in widths of 24” a=
nd
32” and depths of 32”, 42” and 48”. Heights of
80” and 89” provide 42 and 47 rack units of equipment room. A w=
ide
selection of cable, power, and thermal management accessories are available=
to
support the needs of any installation.
"A solid founda=
tion is
critical for superior network performance in high density applications, and=
the
physical support system, including cabinets and racks, provides that
foundation," states Lars Larsen, physical support product manager for
Ortronics/Legrand. "A poorly designed physical support system can have=
a
devastating effect on the performance of the network. Therefore, it is
absolutely imperative to select a physical support system that is designed =
with
these considerations in mind."
###
For more information
contact:
Ortronics/Legrand, 1=
25
Eugene O'Neill Drive, New London, CT 06320
Sales: 860-445-3900 =
or
800-934-5432, Fax: 888-282-0043 or 860-405-2992
E-mail:
connect@ortronics.com, Internet: www.ortronics.com
Editorial Contact and
Photos:
Laura Fradette,
Communications Specialist
Ortronics/Legrand, 1=
25
Eugene O'Neill Drive, New London, CT 06320
Direct Tel: 860-405-=
2861,
Fax: 860-405-2972
E-mail:
laura.fradette@ortronics.com
Background for Edito=
rs:
Ortronics/Legrand (www.ortronics.com), headquartered in New London, Connectic=
ut
USA, is a global leader in high performance structured cabling solutions,
offering a complete range of Category 5e, 6 and 10 Gig copper, fiber optic,
wireless and residential/MDU connectivity solutions. In addition, Ortronics
offers Cablofil® wire mesh cable tray and Wiremold® pathways. Other
programs and services include: engineering and technical support, systems
planning, training programs and a 25-year warranty program.
Ortronics/Legrand is=
a
subsidiary of Legrand (www.legrandelectric.com<=
/span>),
the world specialist in products and systems for electrical installations a=
nd
information networks in residential, commercial and industrial buildings.
Operating in over 60 countries with sales of $4.9 billion, Legrand employs
approximately 33,000 people, and its catalogs include more than 130,000
products. At Legrand, innovation drives growth: with nearly 5% of sales
invested in R&D every year, the group brings out a steady stream of new,
high added-value products.
******=
*********************
Para Systems, manufacturer of the
comprehensive line of Minuteman® branded power protection solutions
(www.minutemanups.com), today announced it has joined the Mitel® Soluti=
ons
Alliance (MSA), a comprehensive program that enables a wide range of
third-party partners to create products and services that integrate with
Mitel’s core business communications portfolio.
As =
a new
member, and the only power protection solution provider in MSA, Para System=
s is
offering a customized version of its online tool www.sizeups.com/mitel,
to assist distributors, resellers and end users in selecting the right
Minuteman power protection solution that best fits Mitel’s product
offerings.
“We have had a strong relatio=
nship
with Mitel over the years, and we are excited about
joining MSA,” said Rod Pullen,
president of Para Systems. “Our Minuteman brand has
become synonymous with power protec=
tion
products designed for business communications, especially in the long batte=
ry
back-up times required for keeping the business lifeline – which is t=
he
telecommunications system - up and running.”
Power protection is a vital voice a=
nd
video communication system component that provides a return on investment in
various ways, ranging from protecting equipment from damaging power events =
such
as spikes and surges, to maintaining productivity by providing a bridge acr=
oss
other common power occurrences such as brownouts and blackouts. In addition,
the battery back-up function maintains up-time through extended power outag=
es
so that businesses do not lose their line of communication to their custome=
rs.
“MSA enables us to build alli=
ances
with those companies who share and complement our market vision and can hel=
p us
implement it rapidly and successfully,” said David
Lowenstein, MSA Director of Business
Development. “We welcome Para Systems and its
Minuteman brand of power protection
solutions into the program, and look forward to
incorporating their products into M=
itel's
global ecosystem of interoperable solutions.”
For more information on Minuteman p=
ower
protection solutions, visit
www.minutemanups.com. Information on Mitel’s busi=
ness
communications solutions can be seen at www.mitel.com.
About Para Systems, Inc.
Para Systems, Inc., based in Carrol=
lton,
TX, is a leading provider of power technologies for more than 25 years. The
Minuteman brand of comprehensive power protection solutions range from smal=
l to
large-scale uninterruptible power supply (UPS) products, along with a full =
line
of unique surge suppressors, power distribution units, and remote power
management systems. Minuteman products are used in the protection of
telephone/VOIP systems, personal computers, network servers and infrastruct=
ure
peripherals, security systems, and industrial applications. Para Systems was
also an early pioneer in offering extended runtime UPS solutions that provi=
de
battery back-up power through lengthy outages.
Para Systems has an on-going commit=
ment
to manufacture high quality products that
provide the mission critical reliab=
ility
customers expect. The Minuteman brand of products is sold through a large
network of distributors and resellers. Para Systems in a wholly owned
subsidiary of Components Corporation of
www.minutemanups.com
******=
*********************
A close look at how building owners are appl=
ying
the latest technologies to create smarter, greener buildings is among the
features on the latest edition of ElectricTV.net. A joint production of the National=
Electrical
Contractors Association (NECA) and the International Brotherhood of Electri=
cal
Workers (IBEW), ElectricTV.net is the only web TV program dedicated to
reporting the latest developments in the electrical construction and
information systems industries. =
The vast majority of the more than four mill=
ion
commercial buildings in the United States are equipped with outdated mechan=
ical
system technology, relying heavily on manual processes, from adjusting
thermostats to turning on lights. =
span>Yet,
with the advent of a new generation of computer-based, networked systems,
building owners at every level can now realize considerable savings in time=
and
money through automation.
Lighting, heating and cooling, fire alarm, p=
ower
systems and more can now be managed from a single computer interface. Plus, says Dave Ulrich, control ma=
nager
for the Electric Company of Omaha, “With internet connectivity, you c=
an
control your systems from any location, both on- and off-site.” Such global oversight allows probl=
ems to
be quickly pinpointed and resolved.
And the ability to automatically turn systems on and off, running on=
ly
as needed, results in decreased operating costs and increased energy saving=
s,
benefiting both the owner and the environment.
Also on this editi=
on
of ElectricTV.net are a segment on a new learning program that’s brin=
ging
an online dimension to electrical worker training; a feature on how the
movement for creating a “smart grid” is working to maximize
efficiency in electrical transmission; and a spotlight on how T5HO fluoresc=
ent
lights are delivering significant savings in energy and costs to the lighti=
ng
of high-bay buildings.
To view, visit www.electrictv.net/buildingautoma=
tion.aspx.
ABOUT NECA AND IBEW
Through
their joint marketing organization – the National Labor-Management
Cooperation Committee (NLMCC) of the organized electrical construction indu=
stry
– NECA and IBEW together work to:
=
226;
Reach customers with accurate information about the industry; and
=
226;
Achieve better internal communication between labor and management.
NECA has provided over a century of service to the $130 billion
electrical
construction industry that brings power, light and communicati=
on
technology to buildings and communities across the
With
725,000 members who work in a wide variety of fields – including
construction, utilities, telecommunications and manufacturing – IBEW =
is
among the largest member unions in the AFL-CIO. IBEW was founded in 1891. www.thequalityconnection.org.
******=
*********************
Combining cutting ed=
ge
performance with high speed deployment, Siemon’s plug and play fiber
optic cabling system was designed from the ground up to satisfy the needs of
high-performance data centers
April 23, 2009, WATE=
RTOWN,
CT, Siemon is proud to introduce a completely new and expanded line of
high-performance MTP plug and play fiber optic cabling solutions.
Constructed of high-quality fiber optic cable and components for future-pro=
of
support of critical data center links including 10 Gb/s as well as future 40
and 100 Gb/s applications, the Siemon plug and play system's fact=
ory
terminated and tested connections guarantee maximum channel throughput with=
out
the performance variability of field terminations. This turnkey solut=
ion
can be ordered to fit the application then simply pulled and connected - a
simple approach allowing high performance data center links to be deployed =
75%
faster than traditional field terminations. Beyond installation speed, Siemon =
plug
and play products provide a “greener” approach, eliminating the
waste associated with additional connectors, termination kits and
other consumables.
The Siemon plug and =
play
system includes new low-profile MTP to LC or SC modules, MTP pass-through
adapter plates and an extensive offering of pre-terminated MTP to MTP, and =
MTP
to LC cable assemblies.
Newly designed to be
lightweight, low profile and easier to install, Siemon plug and play modules
feature 12 fiber MTP connections at the rear of each module, providing up t=
o 24
LC or 12 SC connections in the patching field via simple snap-in mounting
within standard Siemon RIC® and FCP™ fiber enclosures and
VersaPOD™ vertical patch panels. The modules provide optimized adapter
spacing for easy finger access to fiber jumper latches in high-density patc=
hing
environments as well as reduced mounting depth to maximize cable management
space in fiber enclosures. In
addition to plug and play modules, Siemon also offers
“pass-through” MTP adapter plates, designed to support up to 6
MTP-to-MTP connections in a single adapter plate.
Siemon plug an=
d play
modules and adapters are supported by a wide array of factory-terminated ca=
ble
assemblies that combine Siemon’s reduced-diameter RazorCore™ ca=
ble
with 12-fiber MTP connectors. MTP-to-MTP reels are designed to be
quickly pulled and connected to plug and play Modules and MTP adapter
plates. Available in 12 to 144 fiber counts in increments of 12 fibers and =
in
custom lengths, these reels are user-configurable to precise
application requirements and efficiently put high-performance,
high-density fiber connections exactly where they are needed.
Siemon's plug and
play cable assembly line also includes new MTP to LC trunking
assemblies that offer a connectivity transition from 12-fiber MTP
connectorized RazorCore cable to duplex LC connector breakouts. T=
hese
trunks may be implemented with Siemon’s MTP adapter plates to
provide flexible direct MTP to LC patching options over a wide range of
distances and infrastructure configurations. Additionally, Siemon
offers a cost effective hydra option for creating direct MTP to LC
equipment connections, typically in connections within a rack or cabinet. M=
TP
to LC Hydras plug directly into an MTP reel via an MTP Adaptor and pro=
vide
up to 12 jacketed LC (6 duplex) “legs”, eliminating the need for
fiber jumpers.
All Siemon plu=
g and
play products are available in Multimode (62.5/125, Standard 50/125 and
Laser Optimized 50/125) and Singlemode fiber types. Assembly jacket ratings
include riser, plenum and LSOH.
###
About Siemon:
Established in 1903,=
Siemon
(www.siemon.com) is an industry leader specializing in=
the
manufacture and innovation of high quality, high-performance network cabling
solutions. Headquartered in Connecticut, USA, with global offices,
manufacturing and service partners throughout the world, Siemon offers the =
most
comprehensive suite of copper (unshielded and shielded twisted-pair) category 5e, category 6 (Class E), category 6A (Class EA) and category 7/7A (Class F/FA), and multimode a=
nd
singlemode optical fiber cabling systems
available. With over 400 active patents specific to structured cabling, from patch cords to patch panels, Siemon Labs invests heav=
ily
in R&D and development of industry standards, underlining the company's
long-term commitment to its customers and the industry.
Siemon™,
RazorCore™, VersaPOD™ and RIC® are trademarks of =
The
Siemon Company. MTP® is a
trademark of USConnec, Ltd. All other trademarks and registered
trademarks are the property of their respective owners.
******=
*********************
Does the U.S. really need a smart grid? Author Jason Makansi says the exis=
ting
national transmission system is graying and presents a threat to our future,
according to a feature presented on the latest edition of ElectricTV.net. A joint production of the National
Electrical Contractors Association (NECA) and the International Brotherhood=
of
Electrical Workers (IBEW), ElectricTV.net is the only web TV program dedica=
ted
to reporting the latest developments in the electrical construction and
information systems industries. =
Makansi, author of Lights Out, explains how the grid transmitting electricity to U=
.S.
communities is old and outdated, with yesterday’s infrastructure
jeopardizing the future delivery of critical energy. “The American public needs t=
o pay
more attention to electricity as a vital component of their economy and the=
ir
way of life,“ says Makansi.
“Our industry and our elected officials need to focus on secur=
ing
the transmission part of the electrical infrastructure to ensure that future
needs are met.”
What Makansi argues for is the move to a
“smart grid,” a holistic approach to the transmission of
electricity involving new infrastructure building and integrated electrical
control systems. NECA contrac=
tors
and their IBEW workforce are already busy running tests of new equipment vi=
tal
to creating that new “smart grid.” Says NECA contractor John Colson,
chairman and CEO of Quanta Services, “The smart grid is one of the few
ways that we can really make an impact on saving electricity. It’s maximizing the potentia=
l of
the grid to transmit electricity in the most efficient manner.”
Also on this editi=
on
of ElectricTV.net are a segment on a new learning program that’s brin=
ging
an online dimension to electrical worker training; a feature detailing how
building owners and managers are boosting operations and lowering costs thr=
ough
computer-based automation; and a spotlight on how T5HO fluorescent lamps are
delivering significant savings in energy and costs to lighting high-bay
buildings.
www.electrictv.net/smartgrid.aspx=
ABOUT NECA AND IBEW
&=
nbsp; Through
their joint marketing organization – the National Labor-Management
Cooperation Committee (NLMCC) of the organized electrical construction indu=
stry
– NECA and IBEW together work to:
=
226;
Reach customers with accurate information about the industry; and
=
226;
Achieve better internal communication between labor and management.
&=
nbsp; NECA has provided over a century of service to the $1=
30
billion electrical construction industry that brings power, light and
communication technology to buildings and communities across the United Sta=
tes.
NECA’s national office and 119 local chapters advance the indust=
ry
through advocacy, education, research and standards development.
&=
nbsp; With
725,000 members who work in a wide variety of fields – including
construction, utilities, telecommunications and manufacturing – IBEW =
is
among the largest member unions in the AFL-CIO. IBEW was founded in 1891.
&=
nbsp; For
more information, visit www.thequalityconnection=
.org.
******=
*********************
The dust has settled=
, and it
can be said the NETcomm Prairies 2=
009
Show in Saskatoon, Sask., last week (April 21-22) built upon the solid
foundation laid by the inaugural event in Halifax to be a resounding success
for both delegates and exhibitors.
“It was worth =
the
two-and-a-half hours [to get here],” said Wayne Reesor of Linktel
Communications, which installs and maintains telephone systems, network cab=
ling
and fiber optics for both commercial and residential clients. He came from
Lloydminster, Alta., to attend the event in Canada’s Breadbasket.
“Will I attend next year? 100%. I will, yes!”
The event comprised =
two days
of educational sessions, along with an exhibitor showcase and hands-on
workshops. The hands-on “Fusion Splicing” workshop from Day 1
proved so popular that it was repeated on Day 2 to accommodate interested
delegates. Among the most popular Education Track seminars were
“High-Definition Multimedia Interface (HDMI)”, FTTP and FTTx, a=
nd
Security.
The show proved grea=
t for
exhibitors, too. Garry Burrows, Telonix’s sales contact for The Prair=
ies,
Territories and British Columbia, said it normally takes him several days to
make his calls when in the Saskatoon area but, with NETcomm, he was able to=
see
everyone during the show, “plus some that I might have missed!”=
. He
explained he also got to know some companies he didn’t know before.
“This is a sho=
w that,
in the future, I want to participate in,” added Burrows.
A special thanks goe=
s out to
NETcomm’s sponsors, without whom the Show could not have been possibl=
e:
Please visit them at www.netcommshow.ca.
Be sure to visit
www.netcommshow.ca to learn more about, and see photos from, the Prairies event. While you’re there,
check out the show video, and =
sign
up for NETcomm’s free newsle=
tter,
which provides timely industry information, as well as Show updates.
The NETcomm team is
currently finalizing all the details for the next Show in Montréal, Qué., June 10-11. Again, v=
isit
www.netcommshow.ca to learn mo=
re
about both the upcoming Québec conference, as well as the Atlantic Show scheduled for Septe=
mber.
******=
*********************
ADC (NASDAQ: ADCT)
(www.adc.com) announced that the Trump International Hotel and Tower in Chi=
cago
has deployed its InterReach Fusion(R) in-building cellular systems to provi=
de
clear and consistent cellular coverage for staff, visitors, and guests at t=
he
Chicago landmark.
Completed in 2008, t=
he Trump
International Hotel and Tower boasts 28 floors of guest rooms plus an
additional 61 floors of condominium residences, making it a towering landma=
rk
of luxury at the north end of Chicago's Loop. During its three-year
construction phase, hotel management recognized the need to provide in-buil=
ding
cellular coverage throughout the hotel's interior space, and chose ADC's
InterReach Fusion system as the solution. Currently, Sprint and Verizon pro=
vide
service through the Fusion system at the hotel, although discussions with
AT&T and T-Mobile are underway.
"We wanted an
in-building wireless system that could support all of the carriers in the a=
rea,
and ADC came highly recommended by carriers and consultants," said Jer=
ry
Chang, IT director at the Trump International Hotel and Tower. "The Fu=
sion
system has eliminated service complaints from subscribers to the carriers w=
ho
are on it so far, and we hope to have agreements with all other carriers
soon."
The InterReach Fusion
in-building distributed antenna system (DAS) feeds 174 remote antenna units
(RAUs). Thanks to the Fusion system's active architecture, deployment teams
were able to leverage existing fiber cabling in utility risers to extend
signals from Main Hubs to Expansion hubs located on various floors, while t=
he
RAUs are linked to Expansion Hubs via standard CATV cable. This DAS
architecture allows the RAU to be placed close to the user in strategic are=
as
of the property where coverage improvement is needed most. The system deliv=
ers
wireless service to all guest rooms as well as the reception area, a 23,000
square-foot spa, meeting rooms, the restaurant, and the bar.
"InterReach Fus=
ion's
high-performance architecture and ADC's proven ability to deliver effective
coverage in high-rise hotels and residences has led to deployments in
hospitality venues across the globe as quality wireless service is increasi=
ngly
viewed as an essential amenity," said John Spindler, vice president of
product management for ADC. "Our deployment at the Trump International
Hotel and Tower leverages expertise gained through other high-profile
deployments such as the City of Dreams in Macau, the Burj Al Arab in Dubai,=
and
many of the premiere properties on the Las Vegas strip."
About ADC Network So=
lutions
ADC's Network Soluti=
ons
Business Unit offers products that deliver high-performance wireless covera=
ge
and capacity to business and consumer subscribers in any indoor or outdoor
location. ADC is the global leader in advanced in-building wireless solutio=
ns
and compact network systems, and is a leader in solutions that enhance cove=
rage
in macro networks.
About Trump Internat=
ional
Hotel & Tower Chicago
Trump International =
Hotel
& TowerChicago, located in the heart of the city at 401 N. Wabash Avenu=
e,
welcomed its first hotel guests in January 2008. The hotel, comprising floo=
rs
14-27 of a 92-story residential tower in development by the Trump Organizat=
ion,
features 339 luxuriously appointed guestrooms including one-, two- and
three-bedroom suites; Sixteen, a fine dining restaurant featuring the modern
American cuisine of Executive Chef Frank Brunacci; The Spa at Trump; the Tr=
ump
Health Club; Rebar, a chic cocktail lounge and more. Fifty-three spa guestr=
ooms
were also unveiled September 2008. Designed by the noted architectural firm=
of
Skidmore, Owings & Merrill with interiors by McGinley Design, Trump
International Hotel & Tower Chicago promises to be a stunning addition =
to
Chicago's distinguished skyline. For room and event reservations at Trump
International Hotel & Tower Chicago, call (312) 588-8000, (877) 458-TRU=
MP
(7867) or visit www.trumpchicagohotel.com. To find the property on Facebook,
please visit http://tinyurl.com/c3hmm5.
For information on o=
wning a
Residential Condominium or Hotel Condominium in Trump International Hotel a=
nd
Tower Chicago, please call (312) 644-0900 or visit www.trumpchicago.com. Pr=
ices
start from the upper $500,000s.
About Trump Hotel Co=
llection
Launched in October =
2007,
Trump Hotel Collection is the next generation of luxury hospitality - one t=
hat
is raising the bar in the top-tier travel experience with a level of custom=
ized
service unrivaled on the market today. Within its prestigious portfolio are=
the
highly acclaimed Trump International Hotel & Tower New York, and the ne=
wly
opened Trump International Hotel & Tower Chicago and Trump International
Hotel Las Vegas. Joining Trump Hotel Collection in 2009 are Trump Internati=
onal
Hotel & Tower Fort Lauderdale, Trump SoHo New York and Trump Internatio=
nal
Hotel & Tower Waikiki. Additional hotel projects are under development
around the globe, including: Trump International Hotel & Tower Toronto,
Trump Ocean Club Panama, Trump International Hotel & Tower Dubai, Trump=
at
Cap Cana, Trump Scotland and Trump International Hotel & Tower New Orle=
ans.
Trump Hotel Collection, a division of The Trump Organization, is headquarte=
red
at Trump Tower, 725 Fifth Avenue, New York, NY 10022.
About ADC
ADC provides the con=
nections
for wireline, wireless, cable, broadcast, and enterprise networks around the
world. ADC's innovative network infrastructure equipment and professional
services enable high-speed Internet, data, video, and voice services to
residential, business and mobile subscribers. ADC (NASDAQ:
******=
*********************
Verizon Communications continues to produce fin=
ancial
results that contradict the notion that the economic recession is affecting
telecom. The telco reported first-quarter earnings that included a 5.3 perc=
ent
increase in net income to $3.21 billion and a revenue increase of more
than 11 percent to $26.6 billion. Wireless growth, including benefits =
from
the company's acquisition of Alltel, continued to drive overall growth. The
company added 1.3 million wireless subscribers during the first quarter,
topping AT&T wireless customer additions of 1.2 million, which reported=
ly
surprised many analysts.
Verizon also saw strong contributions from its =
FiOS
broadband efforts, as FiOS TV collected 299,000 new subscribers during=
the
quarter and FiOS Internet landed 298,000 subscribers.
Some key wireline business services, such
as managed services, Ethernet and security solutions--a set known as
strategic business services--showed a 7.5 increase in revenue to =
$1.5
billion. However, wireline revenue overall fell, as residential landline
connections dipped 10.4 percent, not quite as sharp of a drop as the 12 per=
cent
decline reported by AT&T last week. It was unclear Monday morning how m=
uch
the success of Verizon's new Hub media phone might be offsetting at le=
ast
a small amount of that landline loss. We'll follow up with an update l=
ater
today.
******=
*********************
Along with the rest of the industry, Electrical=
and
industrial supplier Wesco International Inc.'s profit fell 45 percent in the
latest quarter as construction and all of the company's other end markets --
except government sales -- sagged. The company plans further cost-cutting, =
and
said it has identified areas that will help it save an additional $22 milli=
on a
year, though didn't offer specifics on where those cuts will come from.
We interviewed several big contractors and got some very positive
feedback on WESCO. Many new initiatives by Wesco and subsidiary CSC –
Communications Supply Corp. are starting to produce new sales and build the=
ir
customer base. Visit their websites for up-to-date information on new progr=
ams.
Knowledge isn’t just power, it’s also wealth. www.wescodist.com=
www.gocsc.com=
Wesco said that it was able to improve its gross
profit margin from the fourth quarter. The company's gross margin -- which
measures profitability once the cost of making goods are stripped out -- was
20.2 percent of sales, up from 19.9 percent in the fourth quarter of 2008.
Wesco remains a top industry leader in distribution.
******=
*********************
Ideal for linking electronics to
network components in fiber optic applications where bend-induced mistakes =
can
be costly
Corning Cable System=
s LLC,
part of Corning Incorporated’s (NYSE:GLW) Telecommunications segment,
introduces its Pretium® Low-loss OM3 Jumpers with ultra-bend
performance. Local area network (LAN) and data center applications can bene=
fit
from the improved bend tolerance of these new OM3 (high-bandwidth,
laser-optimized) cable assemblies with Corning® ClearCurve®
multimode fiber.
Corning Cable Systems
Pretium Low-loss OM3 Jumpers with ultra-bend performance can gre=
atly
reduce outages and degradation in systems caused by severe bending problems.
Even when best practices are employed, mistakes may occur that result in ki=
nked
cables and cables bent beyond the recommended minimum bend radius found in
today’s typical jumpers.
As network transmiss=
ion
speeds increase, available margins tighten and become more sensitive to loss
associated with a number of factors including bends. Attenuation loss impac=
ts
associated with inadvertent macro-bending events may be reduced by more tha=
n 50
percent when using Pretium Low-loss OM3 Jumpers with ultra-bend performance=
in
place of traditional 50 µm jumpers. Some severe bending problems that
could typically result in a system outage become a non-event when the Preti=
um
Low-loss OM3 Jumpers with ultra-bend performance are deployed in the networ=
k.
Enabled by Corning ClearCurve
multimode fiber, Pretium Low-loss OM3 Jumpers with ultra-bend perform=
ance
are able to accommodate a minimum bend radius of 8 mm (1.6 mm cable) to 10 =
mm
(2.0 mm cable) with minimal bend-induced attenuation loss.
Multimode fibers hav=
e many
modes of light traveling through the core of the fiber. These modes have a
tendency to leak from the core under tight bending conditions. The resulting
additional signal loss can cause system downtime or reduced network efficie=
ncy.
Corning ClearCurve multimode fiber is designed to confine these modes within
the fiber’s core; the result is a virtually undiminished optical sign=
al
and a reduced risk of network downtime.
Visit the Corning Ca=
ble
Systems exhibit (booth #115) at the 2009 BICSI Spring Conference &
Exhibition May 10-13, in Baltimore for a demonstration of the optimized bend
performance of the Pretium Low-loss OM3 Jumpers with ultra-bend performance=
.
For additional infor=
mation
on Corning Cable Systems products and services, contact a
customer service
representative at 1-800-743-2675, toll free in the
******=
*********************
AFL Telecommunications has signed an agreement to purchase Draka's Optical
Ground Wire (OPGW) business based in Monchengladbach, Germany. This acquisi=
tion
positions AFL Telecommunications as the leading OPGW manufacturer worldwide,
increasing its reach in additional countries of Europe, Africa and the Midd=
le
East.
"The combined business synergies will enhance our technologies, increa=
se
manufacturing efficiencies and leverage the value of what we offer our
customers," said Jody Gallagher, AFL Telecommunications' President and
CEO. "Not only will our capacity increase, but it will enable us to
enhance our capability and flexibility along with our ability to meet the
increasing demands of our customers." AFL Telecommunications currently
manufactures OPGW cables in the United States and United Kingdom.
Optical Ground Wire is a dual functioning cable that serves as ground wire =
for
power lines, while providing a path for the transmission of voice, video or
data signals by incorporating optical fibers into the design of the cable. =
OPGW
is placed at the highest point on power utility structures, allowing for fa=
st,
cost-effective installations with exceptional reliability.
With over 20 years of experience in the aerial cable market, AFL supplies a
full range of OPGW products, hardware accessories, engineering and installa=
tion
services.
Terms of the acquisition are undisclosed, and are subject to customary clos=
ing
conditions and standard procedures due to local legislation. For
additional information on AFL Telecommunications, visit www.AFLtele.com.
About AFL Telecommunications
AFL Telecommunications, a subsidiary of Fujikura Ltd. of Japan, is an indus=
try
leader in providing fiber optic products, engineering expertise and integra=
ted
services to the Electric Utility, Broadband, Telco, OEM, Private Network and
Wireless markets. AFL Telecommunications is headquartered in Spartanburg, S=
outh
Carolina and has additional operations in the U.S., Mexico and the U.K.&nbs=
p;
******=
*********************
Following the succes=
s of the
Maritimes Conference held in Halifax last September—and Prairies and
Québec conferences this year in April and June that promise to be ev=
en
better—NETcomm is returning to Halifax for its Atlantic 2009 Conference this
September 14-15 at The Lord Nelson (Official Conference Hotel).
The Atlantic 2009 Co=
nference
is the third in a series of regional conferences NETcomm is conducting acro=
ss
Canada this year. The conference format combines a trade show-like forum wi=
th a
series of educational seminars and technical workshops related to all aspec=
ts
of communications networks and connectivity solutions.
Attendees consist of
contractors, installers, integrators, designers, engineers, communications
specialists, etc., who work in public administration, transportation,
telecommunications, security, electrical and cabling installation, network
design and installation, and purchasing and operations management.
NETcomm has issued a Call for Papers for the
Atlantic 2009 Conference, seeking presentations on subjects touching upon o=
ne
or more of the following:
• Voice/Data/V=
ideo
• Security
• Industrial
Automation
• Environmental
Systems
• Backbone and
Cable/Rack Management
• Test &
Measurement
• Regulations =
&
Standards
(Other subjects will be considered)
To enquire about
facilitating an educational seminar, please contact:
Anthony Capkun
(905) 713-4391 direc=
t
acapkun@clbmedia.ca<= o:p>
For more information=
, and to
learn about exhibiting and sponsor=
ship
opportunities, visit www.netcommshow.ca.
******=
*********************
By Suzanne Kane and Donna Taylor
Convergence implies the carriage of different types of
traffic such as voice, video, data, and images over a single, integrated
network based on the Internet protocol (IP). Throughout most of the 20th
century, communications media were separate and services were distinct. Voi=
ce
telephony, online computer services, and broadcasting were separate, and ea=
ch
had its own platform. Each was also regulated differently and by different
entities. These concise business models had support that was easily defined=
.
The
trend toward convergence combines all of these different media into one
operating platform. This merger of telecom, data processing, and imaging
technologies is creating a new era of multimedia that customers not only wa=
nt,
but demand. One of the challenges presented by this demand that receives le=
ss
attention but is critical to success is support. Customer service groups mu=
st
be formed that can cross all technological boundaries to support the breadt=
h of
products, services, and features required to satisfy our customers’ e=
xpectations.
In
response to this development, The Florida State University (FSU) made the
decision to converge its computer help desk and telecom call center/directo=
ry
assistance section with reporting lines to the telecommunications customer
service area. This coincided with a restructure that reassigned reporting of
the telecommunications department to the Office of Technology Integration
(OTI). All support for computer and telephony would remain intact; however,
this unit had a more comprehensive, university-wide role to fulfill. The me=
rger
was announced in December 2005, and although the process was not without
obstacles, it was managed expediently and seamlessly. Here is how FSU made =
this
work.
Early
Decisions
Early in the process, it was decided to scale back, defi=
ne
the areas of need, and distinguish between short term and long term. Rather
than looking at the big picture, the focus was on the short-term, critical =
need
so the process could be manageable. As for any other project, parameters we=
re
defined, plans were developed, a timeline was established, and tasks/leaders
were assigned. It was time to=
set
the start date and roll up shirtsleeves.
The
following six project parameters, initial areas of critical need, were
identified:
1. Location. The =
goal
was to bring the staff from both sections together. Regardless of the locat=
ion
selected, one of the two groups (if not both) would need to be physically
relocated. Because space was limited in our main building, the computer
help-desk location was selected, and the staff from the main telecommunicat=
ions
building relocated. While this was not ideal from the standpoint of buildin=
g a
cohesive department, it ultimately helped build relationships and bridge tr=
ust
with the newly formed alliance with other technology departments. Because t=
his
location was more closely connected to other IT departments, it confirmed t=
hat
the help desk was still there to support the entire division.
Another
advantage to this location was the ability to act quickly. Fall was rapidly
approaching, and neither section was adequately staffed. The options were to
either fill the vacancies in both sections and operate in two locations unt=
il
peak time settled down or to bite the bullet, move and train existing staff,
and hold on until fall rush was over!
Choosing the latter was one of the toughest decisions made, leaving =
most
staff members very apprehensive; but in the end, it proved to be the right
decision because it worked.
2. Positions/staf=
fing.
The strength of any successful business resides with its employees. FSU had=
two
great units that functioned well separately. The goal was to capitalize on =
the
technology strengths of the help desk and the customer-centric attitude of
telecom’s call center to establish a broader help-desk identity. With
that in mind, the blended Florida State University Technology Services Help
Desk was born.
3. Telephone syst=
em
configuration. Both help desks used automatic call distribution (ACD) syste=
ms,
with long-term, established numbers. Functionality and telephone numbers ha=
d to
be merged and/or forwarded into one system, with 644-HELP as lead number.
Telecom’s call center evolved from campus operators, which introduced=
a
third long-term number and system to support FSU’s directory assistan=
ce.
Historically, this directory assistance number was globally published as the
university’s main number, which also had to be factored into the
configuration. Once the technical configuration was complete, all of the ne=
wly
united employees had to be trained to collectively support computer help de=
sk,
telephony help desk, and FSU directory assistance prior to fall rush, August
2006.
In
October of that same year (2006), 60 percent of the directory assistance ca=
lls
were diverted when FSU launched its interactive voice response (IVR) system=
for
directory assistance, routing only overflow or attendant-assisted calls to =
the
help line. This automation was crucial as it allowed staff to turn attentio=
n to
support issues and other more critical tasks.
4. Customer conta=
ct
points. Success required consolidating points of contact, highlighting the =
word
HELP. To inform the FSU community, a campaign was launched via all campus
media, such as mass email and website news flashes. It took over two years =
to
cancel old numbers, eliminate outdated literature, and forget “the wa=
y it
was before,” but for the most part the campus now knows how to reach
someone for assistance: phone (850) 644-HELP (4357); email help@otc.fsu.edu=
; or
visit the website at www.helpdesk.fsu.edu.
5. Website Consol=
idation.
Both help desks had dynamic websites, each serving unique purposes to
distinctly different customers. Significant time was spent reviewing the si=
tes
to determine the best course of action. The goal was, and remains, to devel=
op
one useful, customer-friendly website, while preserving the various roles. =
An
important component in the combining design, which remains a challenge toda=
y,
was multiple ticketing systems. One system was used for university-wide tic=
kets
such as FSU email, human resources, computer account access, and password
resets. The other system was specifically integrated into telecom’s
trouble ticket and billing system.
6. Contact manage=
ment.
To establish and strengthen communication with clients as well as customers,
meetings were held with key personnel, specifically within the technology
departments. In these meetings, plans were reviewed and working terminology
defined:
• Customers:
people (students, faculty, staff, prospective students, parents) who contact
the help desk with a question. We define a customer as anyone you come in
contact with (i.e., students, parents, coworkers, vendors, departmental pee=
rs,
etc.), or “the one who gets it next!”
• Clients:
the group we are representing to the customer with the question.
• Tier
1 support (help desk): basic questions with routine answers.
• Tier
2 support: support that cannot be provided by the help desk and must be sen=
t to
our clients for more in-depth assistance (typically provided by our clients=
).
• Knowledge
base/scripts: a collection of preformatted solutions, developed with our
clients, that address known or common customer problems.
• Turnaround
times: standard time for the resolution of a problem or ticket.
• Tracking:
the process of reporting on status.
• Escalation
procedure: established process used to assist with difficult problems.
Comm=
on Sense
Approach
Once the foundation was established, the plans were exec=
uted
and observed following the principle of leadership that is structured yet
flexible. Following a one-year
review, these observations led to structural changes and responsibility shi=
fts
to strengthen support. For instance, it was evident that the duties associa=
ted
with customer contact had to be separated from the duties of content manage=
ment
(i.e., support for client interaction, ticketing systems/administration,
knowledge base, and website maintenance). To accomplish this goal, a custom=
er
resource management area was created, not separating what had just been
converged, but creating a whole new section to help support the help desk.<=
span
style=3D'mso-spacerun:yes'> To more accurately match skill set=
s,
several employees were repositioned and a supervisor was reassigned to lead
this new area. Now help-desk staff could get back to the basics and clearly
focus on customer and client support.
Cust=
omer
Service 101
Technology changes are inevitable and necessary. Custome=
rs
who are kept informed and receive high-quality support will not only accept
such changes, they will embrace them. The secret to success is to make cust=
omer
satisfaction top priority.
It did
not take long to discover that technical staff much preferred email contact
with customers to actual conversation. Conversely, our most outgoing,
customer-oriented staff was similarly frustrated with technical tasks. Appl=
ying
basic telephone etiquette, such as to clearly identify area and state names=
to
callers, presented a burden to longtime IT help-desk staff.
At
this point, customer contact job listings were rewritten as level 1 help de=
sk
services. Interpersonal skills were emphasized, and technical ability
deemphasized. It appeared to be easier for effective communicators with the
inherent ability to serve customers to learn repetitive technical skills th=
an
for technical staff to learn the level of “people skills” requi=
red
for good customer relations.
Gradually, attrition brought with it renewed energy, and clearer goa=
ls
were communicated focusing on the customer’s experience.
Meas=
uring
Success
The next ongoing challenge became how to determine that
these changes in philosophy were successful. Reports to ensure uniformity in
services and quality metrics were developed. Processes and procedures were
written or rewritten to provide internal training, as well as to update our
Web-published knowledge base. Involving employees heavily in the developmen=
t of
these tools accelerated learning curves and helped promote teamwork from the
outset.
The
character of any team is reflected in the standards it sets for itself. Here
are some examples of what is working for FSU:
1. Defined standards and rules of thumb, such as the
following:
=
226; Customer
service employees are provided these customer contact expectations as part =
of
training:
(1) Guaranteed response time on email, voicemail, or ver=
bal
inquires
(2) Phone and email etiquette
(3) Coverage: maintain work schedules and leave requests=
on
a shared calendar
(4) Out-of-office procedures: Change voicemail greeting,
activate “out-of-office assistant” on email
=
226; Defined
turnarounds for all services
=
226; Customer
contact instructions to confirm satisfaction
2. Examples of defined monthly benchmarks:
=
226; Number
of repairs (opened/closed)
=
226; Calls
to help-desk line (offered, answered, and abandoned)
=
226; Calls
to directory assistance IVR
(offered, answered, and abandoned)
=
226; Number
of website visits
=
226; Number
of online chats
=
226; Number
of password resets
3. Examples of we=
ekly
management tools and reports used to keep us on track:
=
226; Repairs
open > 24 hours
=
226; Email
notice to tier 2 clients and vendors seeking updates for past-due tickets a=
nd
accounts that had not been accessed for a prespecified time frame
=
226; Client/customer
call tracking (defines trends in who is calling and what their needs are)
=
226; Monitoring
IVR calls to identify success rates
What=
Lies
Ahead?
As we look to the future, FSU continues to seek areas of
improvement. Some projects th=
at
have been identified include the following:
• Consolidate
and improve reporting capabilities for university-wide ticketing system, ra=
ther
than multiple systems.
• Increase
the presence and communication with clients who provide tier 2 support.
• Separate
tier 2 support into a tier 2 and tier 3 structure (defining tier 3 and
redefining tier 2).
• Implement
improved call center software and hardware to increase efficiency and impro=
ve
automation.
• Solidify
and clearly communicate computer software and hardware standards and
configurations to students, parents, and professors.
• Continue
to enhance online services based on customers’ needs.
• Seek
continuous feedback from clients and customers through surveys, focus group=
s,
and open forums.
• Explore
options for moving all help-desk staff into the main department’s
building.
In a
university environment, it is important to establish benchmarks in order to
track trends and measure volumes. Defining the elusive measurement to ensure
that clients and customers receive the level of quality customer care they
deserve is a requirement. Typically help-desk staff are trained to accept t=
he
fact that complaints will be lodged no matter how well they perform. At FSU=
, a
basic goal is to measure success not by a lack of complaints, but on the
abundance of compliments. Bas=
ed on
this measurement, The Florida State University Technology Services Help Des=
k is
well on its way to transforming two help desks into one unified and highly
successful service and support center.
Donna Ta=
ylor is
assistant director, customer service, and Suzanne Kane is manager, Technolo=
gy
Services Help Desk in the Office of Telecommunications, at The Florida State
University. Reach Donna at dltaylor@otc.fsu.edu and Suzanne at suzkane@=
otc.fsu.edu.
******=
*********************
Megladon’s sig=
nature
HLC SCRATCHGUARD fiber optic patch cables were utilized in durability testi=
ng
simulating an in-field 1000 mating requirement. Multiple mating scenarios a=
re
experienced by network installers and maintenance personnel when certifying=
or
troubleshooting fiber optic networks.  =
; &n=
bsp;
The durability test =
was
initiated using SM SCHLC processed connectors from several manufacturers to
ensure the final product was not manufacturer sensitive. The mated pair was
tested for insertion loss after each mating and visually inspected after ea=
ch
set of 100 matings. The mating surface was only cleaned when a substantial
insertion loss increase was noticed (see data graph below).
Megladon’s HLC=
fiber
optic terminations are known for their mating surface durability and coupli=
ng
efficiency. This provides network installation personnel with an ease of use
during network deployment and provides maintenance personnel a reliable net=
work
utilizing the highest optical performance patch cords in the industry.
“We are very e=
xcited
to demonstrate our fiber optic technology in this way”, said Daniel
Hogberg, Megladon Product Group Manager. “It is an extreme test that a
standard product could not endure. When you look at the data, it raises the
question why these products are not deployed in all networks”.
Megladon Manufacturi=
ng Group
Ltd., a subsidiary of TyRex Group Ltd.®, is recognized as a leader in t=
he
fiber optic marketplace. Founded in 1997, Megladon made it their mission to
provide customers with fiber optic products that far exceed industry standa=
rds.
As technology innovators, Megladon created the HLC (Hardened Lens Contact)
termination, which has changed the market and taken it to the next level. F=
or
additional information on Megladon and their patented processes please visit
the company’s website at www.megladonmfg.com or respond by email to
scratchguard@megladonmfg.com.
******=
*********************
Megladon
Manufacturing Group announced today a joint presentation with Draka
Communications at the Society of Cable Telecommunications Engineers Southern
California Chapter (www.scte.org) meeti=
ng in
Los Angeles on May 20, 2009. The presentation is titled “Optical
Communications – Then and Now”. Topics will include reviewing
long-standing fundamentals for those desiring to better understand the
foundation building blocks as well as several of the hottest product
performance requirements being driven by cutting edge applications.
The
presentation will begin at 9:00AM and lunch is included. The meeting locati=
on
is Time Warner Cable (www.timewa=
rnercable.com)
– Los Angeles Area – West Office 6320 Arizona Circle Los Angele=
s,
CA 90045. Presenters for this session will be Mr. Dean J. Yamasaki,
Applications and Technology Manager for Draka Communications (www.drakaamericas.com) and Mr. Jo=
hn M
Culbert, President of Megladon Manufacturing (www.megladonmfg.com).
“We are e=
xcited
about supporting the SCTE Southern California Chapter”, stated John M
Culbert, President and Partner at Megladon. He continued “The informa=
tion
presented will be valuable to the attendees and include cutting edge
technologies utilized in CATV networks to minimize cost and improve video
transmission”.
“Optical
communications technology has been required to adapt to a growing number of=
new
challenges as the diversity of applications continue to expand. We appreciate the SCTE Southern
California Chapter providing us this opportunity to educate the CATV indust=
ry
on recent advancements that facilitate broadband deployments.” states
Dean Yamasaki, Applications and Technology Manager for Draka Communications=
.
Megladon Manufacturi=
ng
Group Ltd., a subsidiary of TyRex Group Ltd.®, is recognized as a leade=
r in
the fiber optic marketplace. Founded in 1997, Megladon made it their missio=
n to
provide customers with fiber optic products that far exceed industry standa=
rds.
As technology innovators, Megladon created the HLC (Hardened Lens Contact)
termination, which has changed the market and taken it to the next level. F=
or
additional information on Megladon and their patented processes please visit
the company’s website at www.m=
egladonmfg.com
or respond by email to scra=
tchguard@megladonmfg.com.
Draka,
headquartered in Amsterdam, the Netherlands, is a € 2.5 billion, publ=
icly
listed (Euronext) company with 9,145 employees worldwide. Draka is divided into three groups,
Energy & Infrastructure, Industry & Specialty and Communications. Communications is responsible for =
the
production and sale of optical fiber, cable and communication infrastructure
solutions globally. Draka Communications – Americas’ roots in N=
orth
America run a century deep in names like Alcatel, ITT, Ericsson, Chromatic
Technologies, and Phelps Dodge. Our clients are served from Draka's unique =
site
in Claremont, North Carolina which is home to the 125-acre corporate campus
& Americas headquarters, over 1 million square feet of manufacturing sp=
ace
and the only integrated optical fiber and cable facility in North America.<=
span
style=3D'mso-spacerun:yes'> For more information please visit =
http://www.drakaamericas.com.
Ball State Universit=
y in
Indiana, Marquette University in Wisconsin, and Abilene Christian Universit=
y in
Texas have each been recognized for their information communications techno=
logy
projects with a 2009 Institutional Excellence award from ACUTA, the Associa=
tion
for Information Communications Technology Professionals in Higher Education=
.
ACUTA announced the =
awards
during the organization’s 38th Annual Conference here. As the only
international association dedicated to serving the needs of higher education
information communications technology professionals, ACUTA represents nearly
2,000 individuals at some 780 institutions. Its award for Institutional
Excellence in Information Communications
Technology is ACUTA’s premier recognition of the work being done on
college and university campuses.
Ball
State University, the award winner for schools with more than 15,000 studen=
ts,
was recognized for its “The Aesthetic Camera” project, a course
that uses the Internet-based world of Second Life to provide class particip=
ants
with hands-on use of virtual film and video equipment and resources that wo=
uld
be impractical to duplicate in the physical world. As a self-paced distance
learning tool, Aesthetic Camera allows students to shoot and record the
evidence of their understanding of learned cinematography concepts.
Aesthetic Camera is =
a joint
project of numerous colleges within the Muncie, Indiana-based university, as
well as telecommunications professionals and computer scientists.
Marquette University=
in
Milwaukee, the award winner among schools with 5,000 to 15,000 students, was
recognized for its implementation of a Voice over IP unified communications
system. The Marquette system combines voice mail and e-mail, with benefits =
such
as a single mailbox for all communications and a broad range of options for
accessing and managing communications, including tools such as instant
messaging, voice, e-mail, and web conferencing.
Abilene Christian
University, the award winner for schools with fewer than 5,000 students, was
recognized for its groundbreaking project of providing each incoming freshm=
an
with an iPhone or iPod Touch as part of a revolutionary mobile learning
initiative. The Abilene, Texas-based school’s project recasts the 21s=
t Century
classroom as infinitely flexible, with new forms of both in- and
out-of-classroom learning. Students use their mobile devices to leverage a
single-sign-on portal for access to teaching tools and information.
ACUTA
also gave an honorable mention to Indiana University, whose UniCom project
provides a full-featured unified communications client combining e-mail, vo=
ice
mail, instant messaging, videoconferencing, enhanced presence, web
collaboration, and remote call control in a single easy-to-use desktop
platform. The 15-month project went live in September 2008 and continues to
grow in its number of users.
“Each of these=
award
winners provides an outstanding example of the type of innovation that
ACUTA’s Institutional Excellence Award is designed to recognize,̶=
1;
said Dr. Walt Magnussen, immediate past president of ACUTA and chairman of =
the
Awards Committee. “From Ball State’s Aesthetic Camera to the
communications convergence at Marquette and the innovative use of mobile
technology at Abilene Christian, each of these projects highlights the
important ways that information communications technology helps fulfill the
mission of each institution.”
The
Institutional Excellence in Information Communications Technology Awards,
sponsored by PAETEC, are part of each ACUTA Annual Conference. The conferen=
ce
is an opportunity for hundreds of representatives of higher education
institutions to explore and discuss information communications strategies t=
hat
support their organizations’ missions.
About ACUTA
ACUTA, the Association for Information Communications
Technology Professionals in Higher Education, is an international
non-profit educational association serving colleges and universities. =
Its
core purpose is to support higher education information communications tech=
nology
professionals in contributing to the achievement of the strategic mission of
their institutions. ACUTA represents nearly 2000 individuals at some 780
institutions of higher education, with members ranging from small schools a=
nd
community colleges to the 50 largest U.S. institutions. ACUTA’s
Corporate Affiliate members represent all categories of communications
technology vendors serving the college/university market. For more
information, visit www.acuta.org
******=
*********************
=
span>
Verizon,=
Aastra,
Telecom Technology Resellers, and Aruba Networks were the winners in the
“Favorite Booth” competition at this year’s annual confer=
ence
of ACUTA, the Association for Information Communications Technology
Professionals in Higher Education.=
=
span>
Attendee=
s at
ACUTA’s April conference in Atlanta were asked to select their favori=
te
island and inline booths and favorite booth giveaways. When the responses w=
ere
tabulated, in island booths the Verizon Business/Verizon Wireless booth was=
the
favorite, while attendees liked Aastra’s giveaways the best. For inli=
ne
booths, Telecom Technology Resellers was the first choice in overall booth
appeal, while Aruba Networks’ giveaways were the best-liked.
=
span>
ACUTA is=
the
only national association dedicated to serving the needs of higher education
information communications technology professionals, representing some 2,000
individuals at 790 institutions and 170 corporations.
=
span>
“T=
he
exhibition portion of our annual conference is always a focal point of the
event, in addition to the many informational sessions,” said Jeri Sem=
er,
executive director of ACUTA. “The favorite booth contest is one more =
way
we generate attendee interest in our valued exhibitors.”
=
span>
The 2010=
ACUTA
annual conference will be April 18-21 in San Antonio, Texas.
About AC=
UTA
ACUTA, the Association for Information Communications
Technology Professionals in Higher Education, is an international
non-profit educational association serving colleges and universities. =
Its
core purpose is to support higher education information communications
technology professionals in contributing to the achievement of the strategic
mission of their institutions. ACUTA represents nearly 2000 individuals at =
some
790 institutions of higher education, with members ranging from small schoo=
ls
and community colleges to the 50 largest U.S. institutions. ACUTA̵=
7;s
Corporate Affiliate members represent all categories of communications
technology vendors serving the college/university market. www.acuta.org
******=
*********************
Jeri A. Semer, CAE
Executive Director, =
ACUTA
A number of developments are under way in Washi=
ngton,
D.C., that bode well for consumers of information communications technology
services. There is cause for optimism for both individual consumers and
organizations such as colleges and universities.
Economic Stimulus
At the time this column is being written, the U=
.S.
Senate and House are still in negotiations on an unprecedented economic
stimulus package. Both the House and Senate versions of the bill contain
several billion dollars of support for our nation’s cyberinfrastructu=
re.
So, although we don’t yet know the specifics of legislation that will
eventually be passed by Congress and signed by the president, it is virtual=
ly
certain to contain a huge investment by the federal government in the deplo=
yment
of broadband services to unserved and underserved areas of the country.
&nb=
sp; Only
a few short weeks ago, we were lacking a national government commitment to
broadband deployment. While we are still without a cohesive national broadb=
and
policy, this legislation will jump-start bringing a critical service to
communities that have been handicapped by a lack of access.
&nb=
sp; As
negotiations continue with the goal of bringing the entire stimulus package
into a form that will garner enough votes to pass, billions of dollars are
being shaved from the spending plan. Over the last weekend, funds earmarked=
for
renovation and repair of buildings on college campuses were significantly
reduced, and $2 billion was cut from the broadband provisions in the Senate
bill. We will definitely keep you informed of ways in which the economic
stimulus is likely to affect higher-education institutions. In the final
analysis, thousands of jobs will be created or preserved, and badly needed
investments will be made in our physical and cyberinfrastructure.
Other Bills in Congress
Although the majority of attention has been foc=
used
on the economic stimulus, a couple of other bills of interest have been
introduced and are moving quickly through the committee process in Congress.
Legislation has been reintroduced in both the House and the Senate to resol=
ve
the burdensome record-keeping rules by removing cell phones and similar PDA
devices from “listed property” under the IRS Code. You can keep
up-to-date on these bills via a widget on the ACUTA website at www.acuta.or=
g.
&nb=
sp; In
addition, a bill was recently introduced and has already passed the House of
Representatives (H.R. 748—The CAMPUS Safety Act of 2009) that will cr=
eate
a National Center for Campus Safety within the U.S. Department of Justice. =
This
legislation is supported by the campus law enforcement community, and would
have an important role in research, promoting collaboration and information
dissemination, developing threat assessment models, and coordinating the
activities of various government agencies concerned with campus safety.
Changes at the FCC
While Congress is debating economic stimulus
legislation, major changes are also taking place at the FCC. These changes =
are
positive as well, and they are designed to create greater openness and tran=
sparency
at this important agency.
&nb=
sp; We
are observing a real initiative toward bipartisanship, collegiality, and op=
en
communication among the interim chairman and the other two remaining FCC
commissioners. Efforts have begun to promote better communication among the
career professionals who bring tremendous value to the FCC and the
commissioners’ staffs. Simple ideas such as announcing upcoming meeti=
ng
dates a year in advance, making the FCC’s website more user friendly,=
and
ensuring that commissioners have sufficient time to review proposed decisio=
ns
in advance are receiving positive reviews.
&nb=
sp; There
has also been talk of bringing more technical expertise (engineers and other
technology professionals) onto the professional staff over time and retuning
the agency’s strategic plan to bring it into line with the current
environment. Based on the FCC’s statements about the importance of
advanced broadband services and their role in promoting advanced technologi=
es,
it will be interesting to see what direction the agency moves in once it
escapes the quagmire of the digital TV transition. As an outside observer w=
ho
has interacted with staff and commissioners under several FCC chairs, these
seem like very positive developments that will benefit both consumers and t=
he
industry.
&nb=
sp; By
law, the FCC has a 3-2 split between the majority and minority parties. The=
re
are currently two vacancies (the chairman and one commissioner), and one of=
the
remaining members is being considered for another job in the administration.
This all means that the president will need to appoint a permanent chair an=
d,
presumably, one more Democrat and one Republican to the Commission.
Dept. of Education Negotiated Rulemaking
Another potentially positive development has oc=
curred
at the Department of Education, where very early efforts are under way to
develop regulations to implement the Higher Education Opportunity Act of 20=
08.
The three areas of most interest to ACUTA members are peer-to-peer (P2P) fi=
le
sharing, emergency notification and response, and identity verification of
distance-learning students.
&nb=
sp; ACUTA
had the opportunity to nominate rulemaking negotiators on these topics. We
learned this month that one of our nominees, Matt Arthur from Washington
University in St. Louis, was accepted as an alternate negotiator on P2P. Th=
is
means that Matt will have a seat at the table at all three negotiation sess=
ions
on this important subject. We will keep you informed as negotiations proceed
throughout the spring and final rules are put in place by a target date of
November for implementation in summer 2010.
&nb=
sp; This
is a fast-paced and fascinating time for ICT issues at the federal level, a=
nd
ACUTA is increasingly involved in these issues, both independently and in
concert with other higher-education
associations. I am constantly reminded of our dual roles of advocacy in
representing the interests of our members at the national level and keeping=
you
informed of issues that will affect your campus. If there are issues you are
particularly interested in, please don’t hesitate to contact me at
jsemer@acuta.org.
******=
*********************
=
span>
Two form=
er
presidents and longtime members of ACUTA, the Association for Information
Communications Technology Professionals in Higher Education, have been hono=
red
with special awards by the organization. They are Patricia Todus of
=
span>
Todus was
honored with the Bill D. Morris Award, named for a popular past president.
ACUTA gives the Morris Award to the member who best exemplifies the dedicat=
ion,
vision, professionalism, and leadership that Morris brought to the
organization.
=
span>
Todus is=
deputy
chief information officer and associate vice president at Northwestern, whe=
re
she has led strategic IT planning and helped develop a degree program in
telecommunications. Todus has been a member of ACUTA since 1984, serv=
ing
as president in 2005-2006 and currently serving as chair of both the Higher
Education Advisory Panel and the prestigious ACUTA Forum for Strategic
Leadership in Information Communications Technology.
=
span>
Piscopo =
received
the Ruth A. Michalecki Leadership Award, recognizing outstanding leadership=
by
a member. He has been an ACUTA member since 1985, and was the
organization’s 2006-2007 president. He has also spoken at numerous AC=
UTA
conferences and seminars, held the office of secretary-treasurer, chaired t=
he
Program Committee, and served on the Higher Education Advisory Panel=
=
span>
An RCDD
(Registered Communications Distribution Designer), Piscopo is in charge of =
the
communications network at
=
span>
“A=
CUTA is
only as strong as its members’ willingness to share their leadership
skills and their technology and management expertise,” said Jeri Seme=
r,
executive director of ACUTA. “The winners of the 2009 Bill D. Morris =
and
Ruth A. Michalecki awards have been great sources of strength to ACUTA. We =
are
honored to recognize the contributions that Patricia Todus and Carmine Pisc=
opo
have made to our association.”
About AC=
UTA
ACUTA, the Association for Information Communications
Technology Professionals in Higher Education, is an international
non-profit educational association serving colleges and universities. =
Its
core purpose is to support higher education information communications
technology professionals in contributing to the achievement of the strategic
mission of their institutions. ACUTA represents nearly 2000 individuals at =
some
790 institutions of higher education, with members ranging from small schoo=
ls
and community colleges to the 50 largest
******=
*********************
New manual will becom=
e the
foundation document for ESS credential applicants.
BICSI, the associati=
on
supporting the information transport systems (ITS) industry with informatio=
n,
education and knowledge assessment, announces the release of the second edi=
tion
of the Electronic Safety and
Security Design Reference Manual (ESSDRM). The convergence of security systems such=
as
access control and surveillance onto the network places much of the
responsibility for future security designs into the hands of ITS profession=
als.
With significant changes from the first edition,
the new manual provides key elements essential to anyone in ITS design,
including:
§
Principles of security
§
ESS design process
§
Access control
§
Surveillance systems
§
Intrusion detection systems
§
Fire detection and alarm systems
§
Notification, communication and display
devices
§
Special systems
§
Network security
§
Systems integration
§
Project management
§
Systems operation and commissioning
§
Codes, standards and regulations
§
Legal aspects of ESS design
“In today̵=
7;s
business environment, the ESS professional is of particular importance to
assist with providing security, protection, and life safety based
systems,” said Edward J. Donelan, RCDD, NTS, TLT, BICSI President.
“This new second edition of the ESSDRM captures the current st=
ate
of physical security aspects that BICSI readers are likely to encounter.=
221;
As with all BICSI te=
chnical
manuals, the ESSDRM is written =
to
global best practices, vendor-neutral, carefully researched, and precisely
written and edited by key industry professionals who are referred to as Sub=
ject
Matter Experts (SMEs).
The ESSDRM is available in an easily referenced three-ring binder o=
r on
CD-ROM, and sells to BICSI members for US$279 and to nonmembers for US$499.=
A
combination set of both the manual and CD-ROM can be purchased for US$433
(member price) or US$789 (non-member price).
The ESSDRM, 2=
nd
edition, will soon become the foundation document for those who seek the
knowledge to become a specialist in ESS design. Under BICSI's NxtGEN Program, the Registered Communications Distribut=
ion
Designer (RCDD®) credential will not be required as a
prerequisite for the new ESS credential. The exam will be based on the 2nd
edition of the ESSDRM. The first opportunity to sit for the exam wil=
l be
at the 2009 BICSI Fall Conference in Las Vegas.
For more information
regarding the BICSI ESS program, visit www.bicsi.org/ess.
###
BICSI is a professio=
nal
association supporting the information transport systems (ITS) industry. ITS
covers the spectrum of voice, data, electronic safety & security, and a=
udio
& video technologies. It encompasses the design, integration and
installation of pathways, spaces, fiber- and copper-based distribution syst=
ems,
wireless-based systems and infrastructure that supports the transportation =
of
information and associated signaling between and among communications and
information gathering devices.
BICSI provides infor=
mation,
education and knowledge assessment for individuals and companies in the ITS
industry. We serve more than 23,000 ITS professionals, including designers,
installers and technicians. These individuals provide the fundamental
infrastructure for telecommunications, audio/video, life safety and automat=
ion
systems. Through courses, conferences, publications and professional regist=
ration
programs, BICSI staff and volunteers assist ITS professionals in delivering
critical products and services, and offer opportunities for continual
improvement and enhanced professional stature. www.bicsi.org.
******=
*********************
Consistent with goal=
s in the
BICSI Board Strategic Plan, the BICSI Board of Directors has decided to hold
two major U.S. Conferences per year, instead of three. We are confident that
this decision will ensure the highest quality conference experience for our
members and visitors alike, as well enable new programs to better serve you,
our customers. The localization strategy offers better networking opportuni=
ties
for those of you looking to make business connections across several states=
. In
addition, we will focus our efforts on creating and supporting local
communities across the globe provided by volunteer-organized regional meeti=
ngs
and breakfast or pub clubs.
In light of this, we=
decided
not to proceed with future BICSI U.S. Spring Conferences & Exhibitions,
including the 2010 BICSI Spring Conference & Exhibition previously
scheduled for April 11-14, 2010, in Albuquerque, New Mexico, allowing great=
er
emphasis on the BICSI Fall (September 20-24, 2009; Las Vegas, Nev.) and
Winter Conferences & Exhibitions (January 17-21, 2010; Orlando,
Fla.).
As you are aware, in
addition to the conferences in the United States, we hold many successful
conferences with educational and networking opportunities all around the wo=
rld.
The most recent event was the 8th Annual Middle East Conference and Exhibit=
ion,
held May 3-5 in Dubai.
We are also planning=
to
provide increased support to BICSI’s international conferences. We ha=
ve
upcoming events in Europe and Japan in 2009, and many more slated for 2010.=
We
recognize the need to expand our educational offerings globally and this is=
an
important strategic decision, allowing us to continue developing unique,
relevant and dynamic professional communities around the world.
The Cabling Skills Challenge, the annual cabling installation competition h=
eld
traditionally during the BICSI Spring Conference & Exhibition, will
continue and is slated to be reassigned to other BICSI events.
Thank you for your c=
ontinued
support of BICSI’s global conferences and events.
Sincerely,
Edward J. Donelan, R=
CDD,
NTS, TLT
BICSI President
******=
*********************
There is no doubt th=
at the
selection and support of Betsy Ziobron as the Editor of the BICSI NEWS maga=
zine
was a great decision. The publication is filled with value for the reader a=
nd
it has just the right “punch” for support of the organization. I think this publication has grown into a real asset=
for
BICSI to bring in new members as well as maintain value for the existing
membership.
We feel the magazine=
also
gives a good platform for the manufacturers, distributors and suppliers to =
get
their message out. These companies have traditionally been a good source of
supporting funds for the conferences and educational programs.
In summary, WELL DONE for BICSI =
NEWS
and the new editor.
But that’s jus=
t my
opinion,
Frank D.=
Bisbee
Presiden=
t (and BICSI member f=
or 34
years)
Communic=
ation
Planning Corp.
4949 Sun=
beam
Road, Suite 16
Jacksonv=
ille, FL
32257
(904) 64=
5-9077
office
(904) 64=
5-9058
fax
(904) 23=
7-0365
cell
******=
*********************
While many aspects o=
f the
economy are troubled, applications for optical fiber worldwide are growing
rapidly, as evidenced by the growth in fiber optic training and certificati=
on
activity at The Fiber Optic Association, Inc., the professional society of
fiber optics. In the past year, the FOA activity has seen an increase in
activity of about 30%, including the addition of 58 new schools in the US a=
nd
13 other countries around the world offering FOA certifications. The FOA sees this growth from three
factors, the rising importance of fiber optics in communications, the quali=
ty
of FOA-Approved training organizations and the increasing recognition that
FOA-Certified technicians are the most qualified designers, installers and
operators of fiber optic networks.
Why is fiber optics
“recession proof” now? PC sales are down and LAN cabling is dow=
n,
in part due to turmoil in the financial and manufacturing sectors. But some
markets are still strong, especially those funded by governments. The benef=
its
of security systems, especially CATV surveillance cameras, have been well
proven, and these systems are being installed at an accelerated pace by
municipal and federal government agencies, with most camera connections on
optical fiber. Likewise, fiber optic networks connecting public safety and
educational facilities are being installed at many locations.
While consumers may =
be
cutting spending, they are not cutting back on cell phones, broadband
connections and entertainment. One of the fastest growing broadband
applications is cellular broadband for Internet access and entertainment. T=
his
is putting pressure on the backbone networks of cell phone companies, which=
, of
course, is based on optical fiber. Cell phone networks are even looking at
state-of-the-art fiber optic techniques like WDM PONs to enhance their
bandwidth.
While telephone land=
lines
are losing ground to cellular phones, customer demand for more broadband
bandwidth is pushing fiber optics deeper into the networks of telcos that a=
re
still resisting fiber to the home (FTTH.) Part of the US stimulus package
includes $8.2 billion for bringing more bandwidth to underserved areas, mos=
tly
inner city and rural areas, and that will use mostly fiber optics and some =
new
wireless technologies which require fiber backbones.
The companies like V=
erizon
who are committed to FTTH are being joined by entire countries committing to
FTTH technology. Recent announcements by Australia and Greece, for example,
include budgetary commitments to make FTTH happen. Even the US has announced
that the FCC will develop a national broadband policy in the near future, w=
hich
will also benefit fiber optics.
The Internet, which =
has
always been on a fiber backbone, is also growing rapidly and fiber is even
becoming more deeply ingrained in the networks. As servers strive to cut po=
wer
consumption, fiber optics allows major power savings in links in data cente=
rs,
since fiber optic transceivers use about 20% as much power as a UTP copper =
link
for 10 gigabit transmission. =
What about fiber to =
the
desktop, a major battlefield for fiber and copper in the past? While these =
two
technologies were focused on each other, the wireless industry developed
technology with adequate bandwidth for most users and those users became
accustomed to “mobility.” Laptops which have wireless connectiv=
ity
built-in, now outsell PCs. Most new cell phones are Internet-connected.
Netbooks, smaller, less-powerful laptops connected on WiFi or cellular
networks, are gaining market share. The corporate network that used to have=
a
fiber backbone, Cat 5/6 to the desktop and the occasional wireless access
point, now has a fiber backbone and extensive high bandwidth wireless cover=
age
and a few UTP connections to desktop PCs.
What all this means =
is a
growing need for cabling and network technicians to understand optical fibe=
r.
The FOA, which has been working to promote fiber through education, certifi=
cation
and standards since its founding in 1995, has become the worldwide focal po=
int
for fiber education. By setting standards for training, educating instructo=
rs
and certifying students, the FOA ensures that sufficient numbers of qualifi=
ed
technicians are available to meet the market demand for more fiber.
By creating the FOA =
Online
Fiber Optic Reference Guide, an online “textbook” available fre=
e to
everyone, the FOA offers a central point of reference for those wanting to
learn about fiber optics, refresh their knowledge or prepare for
certifications. This Online Reference Guide has also simplified the process=
of
certifying experienced fiber technicians who come directly to the FOA, as s=
tudy
guides help them prepare for the FOA exams.
FOA schools and memb=
ers’
feedback has also led to new certifications that are growing in popularity.=
For
example, the FOA CPCT (Certified Premises Cabling Technician) program is the
first to recognize the changes in premises cabling networks which are no lo=
nger
just UTP cabling, but include fiber, copper and wireless.
The FOA is proud of =
its
contribution to the growth of fiber optics and will continue to do its part=
to
promote the usage of fiber optics worldwide.
The Fiber Optic Association, Inc. is an nonprof=
it
educational organization chartered to promote fiber optics through educatio=
n,
certification and standards. Over 200 FOA-Approved schools around the world
have certified over 24,000 fiber optic technicians since 1995. The FOA offe=
rs
free online introductory fiber optic tutorials for everyone and training for
instructors at FOA-Approved schools.
For more information=
on the
FOA, see the organization's website=
http://www.thefoa.org/, email info@thefoa.org =
******=
*********************
Premier Course in Electrical Distribution Updated with the Latest Codes,
Products, and Technologies
ST. LOUIS… The National Association of Electrical Distributors (NAED)
announces the completion of upgrades to the Silver level of the Electrical
Products Education Course (EPEC). Known throughout the electrical industry =
as a
symbol of quality and a gauge of professional competency, EPEC integrates t=
he
full range of products a distributor sells with a unique systems approach. =
The
course not only provides information about individual products and their
applications, but shows how each is interrelated with other products in
electrical systems. Although EPEC is a self-study course, it provides the a=
dded
benefit of ongoing personal feedback from industry experts as students proc=
eed
through the modules.
Upgrades to the Bronze level were completed in January, and Gold level upda=
tes
will follow in summer. Improvements to the program include:
Additionally, there are new resources available including updated EPEC Web pages.
A bridge module is available for current students interested in transitioni=
ng
to the new EPEC program. Members with previous unused EPEC Silver modules m=
ay
trade up and save 50% on new modules. Contact customer service at 888-791-2=
512
or customerservice@naed.org for full deta=
ils.
Silver trade-up offer expires June 30, 2009.
NAED invites members to find out more about the upgrades during a complimen=
tary
webinar on Wednesday, April 15, at 11 a.m. EST. Download the Webinar connec=
tion
guide here. For more
information on the webinar, contact John Kiso at 888-791-2512 or
NAED is the t=
rade
association for the $70+ billion electrical distribution industry. Through
networking, education, research, and benchmarking, NAED helps electrical
distributors increase profitability and improve the channel. NAED’s
membership operates in approximately 4,400 locations internationally.
******=
*********************
Don’t delay in
submitting your Certified Electrical Professional™ application. The
deadline for registration is May 15. Applications are available at
http://www.naed-cep.org/appstart.html.
Be among the first i=
n the
industry to become a Certified Electrical Professional or to have CEPs on y=
our
staff. Certifications offered in the first exam are for Inside Sales and
Outside Sales positions. Hundreds of test locations are available to choose
from.
For suggested course=
s, FAQs,
candidate guides, sample exam questions, self assessments, and other helpful
materials, visit the CEP home page http://www.naed-cep.org. Or contact John=
Kiso,
educational program manager for the NAED Education and Research Foundation =
at
jkiso@naed.org or toll-free at 888-791-2512.
******=
*********************
Skyrocketing insuran=
ce
premiums, an uncertain regulatory climate, a deteriorating economy and
ever-growing employee expectations have made controlling insurance costs
imperative.
On May 21 at 2 p.m. =
EST, Joe
Sullivan and John Heiman of JSA will interview Bob Polito, retired chairman=
of
Buckles-Smith in San Jose, Calif., during a live teleconference. Specifical=
ly,
they will cover these topics and more: Comparing "self insurance"=
vs.
traditional broker property, casualty, and liability insurance; benefits an=
d pitfalls
for owners; what constitutes a "liability tail"; and what is a
captive insurer and where are they found?
Profit Talks now fea=
ture new
pricing for just $29 per location. Bring as many people as you want to list=
en
in on the call. After the teleconference, participants can download an audio
file of the Profit Talk 101 for free from the NAED Learning Center. Audio f=
iles
of Profit Talks may be downloaded by NAED members who did not attend for $2=
9.
NAED's Profit Talk 1=
01
teleseminar series features the top distributors in the country in a call-in
talk show format. Participants not only hear the presentation but can also =
ask
their own questions. Guests share their own successful approaches to the
topics.
Profit Talk 101 is s=
ponsored
by Vista Information Services, a division of Activant Solutions. Go to
http://www.naed.org/common/articlelink.asp?currentpage=3D2011 for more
information.
******=
*********************
Counterfeit electric=
al
products are infecting many important product categories in the electrical
market. More than one million counterfeit electrical products have been
recalled in recent years, including circuit breakers that did not trip when
overloaded and extension cords with mislabeled, undersized wiring that
overheated. Following are a few tips to help avoid counterfeit hazards:
· &nb=
sp;
Scrutinize=
the
product, the packaging and the labeling. Look for a certification mark from=
an
independent testing organization and the manufacturer's label.
· &nb=
sp;
Trust your
instincts. If the price is "too good to be true," it could be bec=
ause
the product is an inferior and unsafe counterfeit.
· &nb=
sp;
Be extra
vigilant when buying from an unfamiliar source or an online retailer. Check
with the testing labs to ensure they are legitimate. Contact the brand owner
manufacturer if you have any doubts that the product is genuine.
· &nb=
sp;
Finally, r=
eport
safety-related incidents to the manufacturer or the U.S. Consumer Product
Safety Commission.
In honor of National
Electrical Safety Month, NAED has produced a video featuring
Anti-Counterfeiting expert and subject of the Steven Spielberg movie
“Catch Me if You Can,” Frank Abagnale. The video reminds
distributors, manufacturers, contractors, and electricians about the danger=
s of
counterfeit products. Go to http://www.naed.org/common/articlelink.asp?curr=
entpage=3D6404>
to watch the video.
For additional elect=
rical
safety information about counterfeit products, please visit
www.CounterfeitsCanKill.com.
http://necanet.org/about/press/
Green Energy Challenge Student Competition Kick=
s Off
03/31/2009
Sponsored by NECA and
ELECTRI International, the new Green Energy Challenge invites teams of stud=
ents
studying electrical construction, engineering, design and management to con=
duct
an energy audit of a local school. Based on their findings, students will t=
hen
develop customized proposals for energy retrofits that would improve the
schools' energy efficiency. Teams will also design a new solar PV and/or wi=
nd
energy system for the facility.
Cross Border Service Project Brings Solar Power=
to
School in Honduras
03/26/2009 
Twelve students from=
the
Pennsylvania State University Student Chapter of the National Electrical
Contractors Association (NECA) joined electrical contractors from the U.S.,
Mexico, Canada and Honduras in Roatán, Honduras, March 5-14, for
NECA’s Cross Border meeting. While in Honduras, the students completed
the design and installation of a solar electrical system that will provide
power for a local school.
NECA Takes a Stand at OSHA Public Hearing for C=
ranes
and Derricks
03/25/2009 
Electrical contracto=
rs
specializing in high-voltage line work recently spoke out on OSHA’s
proposed rule for cranes and derricks. Representatives from NECA's District=
10
testified at the four-day public hearing on how the proposed OSHA rule can =
keep
job sites and workers safe without compromising efficiency and productivity=
.
******=
*********************
\
North America’=
s Most
Important Annual Convention & Trade Show for the Electrical Contracting
Industry
NECA Pre-Conventi=
on
Workshop Line-up Offers Several Renewable Energy Training Options
The National Electri=
cal
Contractors Association will gather in Seattle for their annual convention =
and
trade shown this September. The entire industry is invited to take advantag=
e of
the expert in-depth training that will be offered. These in-depth training
programs are designed to ensure that electrical contractors maintain their
technological superiority in the industry. This year, we also have added
business development and management courses that will help you lead a more
resilient company through this tough economy. “Our highly skilled ins=
tructors
are the best in the industry”, said Dan Walter, NECA COO.
NECA Pre-Convention Workshops
Friday, September 11, 2009
8:00 am – no=
on
Significant Changes to NFPA 70E
2009  =
; &n=
bsp;  =
; &n=
bsp;  =
;
There is little do=
ubt
that NFPA 70E continues to grow in acceptance and popularity in the electri=
cal
industry as has quickly become the de facto electrical safety standard. This
course is targeted towards electrical contractors, safety professionals,
electricians and their supervisors, and will explore the most significant
changes in the 2009 edition of NFPA 70E and how these significant changes
impact the electrical contracting industry.
Presented by:
8:00am – noon
Sneak Peak at the 2011 Proposed N=
EC
Code
Changes &n=
bsp;  =
; &n=
bsp;
This presentation provides att=
endees
with an understanding of significant changes in the 2008 NEC that impact th=
eir
business. In addition to this review of changes in the 2008 NEC, Mike will
provide a glimpse of changes proposed for the 2011 NEC. Over 5000 changes w=
ere
proposed to the NEC. Stay on the leading edge of changes affecting your
industry by attending this popular program. Learn how the NEC is incorporat=
ing
new rules to stay current with emerging technologies.
Presented by:<=
/strong> Michael J. Johnston, NECA =
strong>Executive
Director, Standards and Safety
=
8:00am
– 5:00pm
Energy Auditing, The Portal to Green Energy Projects
This
Workshop will position NECA contractors to take advantage of the rapidly
expanding green energy business sector. By the end of the day, contractors =
and
staff will be prepared to conduct a Facility Energy Screening Audit =
–
the first step of a multiphase Comprehensive Facility Energy Audit. Attende=
es
will learn to identify electrical, mechanical and building envelope energy
efficiency project opportunities in commercial, industrial and institutional
facilities.
History
proves that the firm that does the energy audit is usually the one that sel=
ls
the green energy project and controls the work. In some cases, contractors =
may
joint venture with other trades. In any case, Energy Audit expertise is a
highly valuable addition to a NECA member’s green energy business and
profit development toolkit. Session includes a 100 page handbook.
Instructor: David Wylie, PE, ASW Engineering
=
=
=
8:00am
– 5:00pm
Lean Construction in Electr=
ical
Contracting &nbs=
p; &=
nbsp; &nbs=
p; &=
nbsp; &nbs=
p;
The purpose of this one-day wo=
rkshop
is to teach electrical contracting project managers and superintendents how=
to
improve productivity through a focus on lean construction principles. Lean
construction is a shift in a thought process towards collaborative project =
efficiency
and quality to promote delivering a project to clients by maximizing value,=
and
minimizing waste while pursuing perfection.
The goals in providi=
ng this
product are improving productivity through:
· =
&nb=
sp;
Constant
simplification of processes
· =
&nb=
sp;
Encouragin=
g input
and collaboration from all project team members
· =
&nb=
sp;
Decreasing=
waste
· =
&nb=
sp;
Increasing
efficiency
· =
&nb=
sp;
Creating
predictable work flow:
o &nb=
sp; =
&nb=
sp;
Complete s=
mall
batches of work allowing the project to flow smoothly and allow craftsmen to
maintain consistent production with no idle time
o &nb=
sp; =
&nb=
sp;
Throughput=
is
more important than point speed and productivity
o &nb=
sp; =
&nb=
sp;
Strategy -
reduce workflow variability then go for speed to increase throughput
o &nb=
sp; =
&nb=
sp;
Reduce mat=
erial
and tool inventory
The workshop focuses=
on
tools to achieve these goals and help the attendees start developing their
thought process shift toward the concepts required to improve productivity
through applying lean construction principles.
Instructor: Mark O. Federle, PE, P=
hD,
CPC, McShane Chair in Construction Engineering and Management, Marquette
University
=
1:00pm
– 5:00pm
See What No one Else can See &=
; Do
What No one Else Does / Thermal Imaging
Businesses across =
the
United States and Canada are experiencing tough times just like NECA
contractors are. However, times like these can be very prosperous when a
contractor thinks outside of the box. Thermography and power quality analys=
is
can open the door to opportunity for NECA contractors. This presentation wi=
ll
show how contractors can take advantage of opportunities in the electrical
contracting market by using power quality analysis and thermography to
troubleshoot electrical problems, conduct
predictive/preventive maintenance services, and offer energy reduction
programs.
Presented by: Larry Wilson, Senior Marketing Services Manager, Fluke Corp=
oration
1:00pm – 5:00pm
"How LED Technology Can Change Your
Business” =
&nb=
sp; =
According to the U.S. Department of Energy, LEDs will save Americans $2=
80
billion in energy costs over the next 20 years. But what is an LED system? =
What
are its benefits and limitations? And how can they be incorporated into your
jobs today? Join Philips Color Kinetics, a pioneer of intelligent LED
illumination technologies, to learn more about this pervasive technology an=
d how
it will change the electrical contractor community’s perception of
lighting.
At this workshop,
participants will learn:
- What is an LED lig=
hting
system and how to incorporate within their projects
- General misconcept=
ions
about LED lighting
- Energy savings ben=
efits
and how it relates to EnergyStar, rebate programs and others
- The questions to a=
sk when
purchasing an LED system
Attendees will also
participate in a hands-on demonstration where they will have the opportunit=
y to
install LED fixtures, incorporate control solutions and calculate the total
cost of ownership of LED lighting as compared to traditional lighting sourc=
es.
Presenter: Tom Ha=
milton,
Product Marketing Manager, Philips Color Kinetics
=
1:00pm – 3:=
00pm
Grounding & Bonding
Update &nb=
sp; =
&nb=
sp; =
&nb=
sp; =
This technical session provides
students with a high level review of the concepts of electrical grounding a=
nd
bonding. It reviews the performance criteria for each concept and how they =
work
together in electrical systems to ensure safety. Developing a thorough
understanding on what is supposed to be accomplished by effective grounding=
of
equipment and systems, bonding conductive enclosures and parts together for
continuity and conductivity, and how overcurrent devices operate are
presented. This course also reviews significant changes that were
implemented in the 2008 NEC regarding defined terms related to grounding and
bonding. Definitions have been simplified and revised for improved clarity =
and
usability. Rules in which the terms are used throughout the NEC have been
verified for accuracy with the definitions.
Presented by:<=
/strong> Michael J. Johnston, NECA =
strong>Executive
Director, Standards and Safety
Saturday, Septemb=
er 12,
2009
8:00 am – noon<=
/span>
Entering the
Have you asked yourself any of these questions?
· &nb=
sp;
Can an
Electrical Contractor be successful in this market?
· &nb=
sp;
How do I
start?
· &nb=
sp;
What ar=
e the
costs associated with becoming involved?
· &nb=
sp;
How qui=
ckly
can I expect to be “in t=
he
black”?
· &nb=
sp;
What ar=
e the
potential profit margins?
· &nb=
sp;
What is=
the
end goal?
· &nb=
sp;
How do I
convince my existing customers?
…if so, att=
end this
session to hear the answers!
If you hav= e ever considered becoming involved in the Building Controls market attending this session is a must. This four hour session will feature two NECA contractors from two very different markets and regions of the United States sharing th= eir experiences entering into a very lucrative market. The discussion will incl= ude some of the success stories, but more importantly the stumbling blocks that they encountered while moving into a market that is not as different from traditional electrical work as you might think. Some of the topics discussed will include training, marketing, personnel, cost and return on investment,= and a 5 year plan with realistic goals.
Each participant of =
this
session, which will be moderated by the NJATC, will receive a copy of the
NJATC's new textbooks "Building Automation: Control Devices and
Applications" and "Building Automation: System Integration with O=
pen
Protocols".
Be prepared for a hi=
ghly
interactive discussion about how to get involved and succeed in this exciti=
ng
sector of the electrical industry.
Presenters: =
Bob
Reil, Vice President Dynalectric – San Diego Dan
Smith, President Electric Company of Omaha
Marty Riesberg, D=
irector
of Electrical Curriculum Development, NJATC
8:00am – noon
NFPA 70E: The Electri=
cal
PPE Compliance Solution &nbs=
p; &=
nbsp; &nbs=
p; &=
nbsp;
This course is targeted towards electrical contractors, safety
professionals, electricians and their supervisors, and will explore how NFPA
70E can be a compliance solution in an effort to protect workers exposed to
electrical hazards. Few will argue that OSHA guidelines must be followed.
However, it is not always clear how to comply with what OSHA requires. Many=
of
OSHA's electrical PPE requirements are written in performance requirements,
requiring worker protection without necessarily indicating how to comply.
Topics include coverage of a number of OSHA's requirements related to energ=
ized
electrical work and how to provide the OSHA-required protection utilizing i=
tems
such as insulated tools, FR clothing, and rubber & insulating gloves and
blankets in accordance with NFPA 70E. Participants will learn why while OSH=
A is
the "shall," many look to 70E as the "how."
Presenter: Palmer Hickman, NJATC, Director of Code and Safety
Training and Curriculum Development
8:00am – noon
Fundamentals of LEED®
&nb=
sp; =
&nb=
sp; =
&nb=
sp; =
&nb=
sp;
This ½ day seminar is designed to provide you with an
intermediate level of LEED® knowledge in understanding the LEED®
history background, understanding of the various LEED® tracks, the
certification process and an overview of the LEED® exam process. This c=
lass
is designed to facilitate and understanding of what LEED is about, and why
Building Green is important in the Electrical Industry, how it will benefit
you, your employer, and the environment. At the end of the class you will be
prepared, confident, and ready to discuss what is LEED® as well as outl=
ine
a path in becoming a LEED® Accredited Professional.
IN THIS CLASS YOU WI=
LL
LEARN:
What is LEED®
What is LEED®
Certification and Accreditation
How do I prepare and=
become
LEED® Accredited
An
overview of the LEED® track rating systems
What LEED 2009 is
Presented byErica Paul, LEED AP, Rosendin Electric
1:00pm – 5:00pm
Keys to Business Success in the S=
olar
PV
Industry &=
nbsp; &nbs=
p; &=
nbsp; &nbs=
p;
This four hour seminar is a mu=
st for
Presidents, CEO’s and top management staff! It addresses what is
required to build, drive and grow a successful PV business. This workshop is
designed to deconstruct the PV business issues which many contractors find
unclear or unfamiliar - including sales and marketing, financing, incentive=
s,
and liability.
Presenter: Bernie
Kotlier, Director, Green Energy Solutions, NECA-IBEW / LMCC California<=
o:p>
1:00pm – 5:00pm
Significant Changes to NFPA 72 – 2010, Profiting from
Change &nb=
sp; =
The alarm and signaling indust=
ry is
constantly changing. The committees that develop NFPA 72, National Fire Alarm Code are planni=
ng
many major changes for the 2010 Code. Some of the significant
changes include new requirements for Mass Notification Systems (MNS),
survivability of fire alarm circuits, and fire alarm testing requirements. =
This
session will explore the major changes to NFPA 72, National Fire Alarm Code, the reasons for these changes,=
and
how your company can profit from change.
Presenter: Merton Bunker, JR., US Department of State, Fire
Protection; Voting Member, NFPA 72 - Technical Correlating Committee on Sig=
naling
Systems for the Protection of Life and Property
”The training sessions on solar installation and new products are =
the
best in the industry, If you miss those, your company is going to miss new
business opportunities.”
Tim Ehmann, O’Connell Electric
CEU
Credits: Yours For The Asking
Our customers are looking for the best. As it turns out, they only real=
ly
care about hiring highly qualified companies and people who are
CERTIFIED. This is especially true in GREEN construction. It’s a
new field. No one can be sure which contractors know something about the
subject and which are involved in “greenwashing.”
That’s why the fact that NECA’s workshops and seminars will qua=
lify
YOU for CEUs is important. They are certified by the International Associat=
ion
for Continuing Education and Training (IACET). And, of course, you can
use these credits in your state, if there are requirements for CEUs as part=
of
license renewals.
A certificate of your contact hours or will be
available for pick-up on-site, which is your proof of attendance. You=
may
want to contact your own state licensing board to find out the requirements=
.
Visit www.necaconvention.org
Hats Off to NEMA for=
this
comprehensive information on STIMULUS DOLLARS AT WORK
Thursday, April 30, =
2009
http://www.nema.org/gov/=
economic-stimulus/
Economic Stimulus
NEMA > Policy
Issues > Economic Stimulus
Congress
passed The American Recovery and Reinvestment Act (ARRA) on February 13 and
President Obama signed it into law on February 17, 2009. The ARRA contains
significant tax, investment, and spending provisions impacting energy
efficiency, Smart Grid, health information technology, and infrastructure
projects, all of which were endorsed by NEMA.
Find
materials related to the law, including NEMA’s summary of provisions
relevant to the electroindustry, below.
&m=
iddot; =
&nb=
sp;
Recovery A=
ct
Economic Stimulus Funds – Key Contacts and Resources - (Moved
to Members Only) <=
/span>
&m=
iddot; =
&nb=
sp;
NEMA Summa=
ry of
H.R. 1, The American Recovery and Reinvestment Act of 2009 (
PDF)
&m=
iddot; =
&nb=
sp;
White House
April 3 Guidance Memo on ARRA Implementation (
PDF)
Federal Government Recovery Act Sites=
&m=
iddot; =
&nb=
sp;
The Federal Government's portal website for the Recovery Act i=
s Recovery.gov
&m=
iddot; =
&nb=
sp;
&m=
iddot; =
&nb=
sp;
Grants.gov
Government
Buildings
&m=
iddot; =
&nb=
sp;
U.S. Gener=
al
Services Administration
&m=
iddot; =
&nb=
sp;
GSA Federal
Buildings Recovery Act Spending Plan
&m=
iddot; =
&nb=
sp;
U.S. Depart=
ment
of Defense
&m=
iddot; =
&nb=
sp;
U.S. DOD
Announces Recovery Act Construction and Repair Projects=
b> (issued 3/20)
&m=
iddot; =
&nb=
sp;
U.S. Army =
Corps
of Engineers
Energy
Efficiency & Smart Grid
&m=
iddot; =
&nb=
sp;
U.S. Depar=
tment
of Energy
&m=
iddot; =
&nb=
sp;
U.S. DOE F=
unding
Announcement for State Energy Program Grants (issued 3/12=
)
&m=
iddot; =
&nb=
sp;
U.S. DOE F=
unding
Announcement for Weatherization Formula Grants (issued 3/12)
&m=
iddot; =
&nb=
sp;
DOE Office of Industrial Technologies Program
&m=
iddot; =
&nb=
sp;
DOE to Award $3.2 Billion in Energy Efficiency Block Grants
(
60
KB)
Other
Key Agencies
&m=
iddot; =
&nb=
sp;
U.S. Depar=
tment
of Homeland Security (added 3/25)
&m=
iddot; =
&nb=
sp;
U.S. Depar=
tment
of Housing and Urban Development
&m=
iddot; =
&nb=
sp;
U.S. Depar=
tment
of Transportation
&m=
iddot; =
&nb=
sp;
U.S. Feder=
al Highway
Administration
&m=
iddot; =
&nb=
sp;
U.S. Depar=
tment
of Health and Human Services
Health Information Technology
&m=
iddot; =
&nb=
sp;
Health Information Technology: ARRA Rulemaking Timeline (